I opened an account at Brewery Credit Union when I was 16. The staff is always helpful and they even preapproved me for a home loan! In the 10 years I have banked here, I have never had a problem with my ATM card or with the staff. I am not sure what these other reviews are talking about! I love the credit union!
I'm really concerned about their ability to manage paperwork and processing. I'm a member and applied for a mortgage and received paperwork with the wrong information, which I didn't sign. After asking several times for corrected paperwork including speaking to the branch manager, I never received it and was told that was "fine." A doc that needed my signature was suddenly no longer important? Also, keep in mind their mortgage loan process includes many uncommon requests: home inspection report, a photocopy of the inspector's license and the possibility of anything noted (general maintenance items included) having to be fixed prior to closing. The entire experience was stressful and more complicated than needed.
This is an organization that has their customers best interest in mind. Various opportunities for people to take advantage of. Good fit for a variety of people!