I will NEVER go to this branch the tellers were very rude both tellers acted as if I was wasting their time, I was the one of two people in the bank however I think they need to be retrained to deal with all cultures also if your working a job the requires interactions with the public treat people the way you would like to be treated Victor also the lead teller I did not see her name badge will tell my coworkers to spread the word do no bank at this location. No thank you
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Watch your Bank Statements very carefully.Say you make 3 purchases in a day with your Debit Card and the 1st purchase is $10,your 2nd purchase is $73,and the 3rd purchase is $100. The ORDER OF YOUR Wells Fargo purchases goes by the biggest purchase first, and then the next biggest purchase and so on. In my example, the 3rd purchase of $100 would be processed first, instead of the real first purchase of $10.People don't know about this and Wells Fargo gets alot of people to make OVERDRAFTS this way. I was a Customer of Wells Fargo for almost 7 years now, and just out of the blue, Wells Fargo decided to close out my Checking Account and I wouldn't even know if I wasn't checking on my Transactions.Wells Fargo Claims Dept.said they decided to close out my Checking Account because I had 9 Fraudulent Claims in a 5 month period. When Wells Fargo gives you a Debit Card,one of the good things that comes with your Debit Card is that you're not responsible for any Fraudulent activity that isn't your fault. Every single Claim that I filed was TRUE and Wells Fargo had to give me my money back because of the Fraud, and Wells Fargo also has to give you back any OVERDRAFTS that Wells Fargo charges you because of the Fraud activity.WATCH OUT PEOPLE!!! The exact answer Wells Fargo gave me about why my Checking Account was closed is ,"it's not beneficial for Wells Fargo to have us as CLIENTS."This means that Wells Fargo closed my Checking account because they weren't making any money off of me and Wells Fargos EMPLOYEES make a promise to you to watch your Account on the day of your DIRECT DEPOSIT and then the EMPLOYEE DOESN'T DO ANYTHING THAT THEY PROMISED AND YOUR MONEY FOR THE WHOLE MONTH GOES INTO THE WRONG ACCOUNT, AND IT TAKES WELLS FARGO 3 EXTRA DAYS TO GET THE MONEY WHERE IT'S SUPPOSED TO BE. THEREFORE, I WOULDN'T RECOMMEND ANYONE OPENING A SAVINGS OR A CHECKING ACCOUNT AT ANY ,"WELLS FARGO BANKS IN THE WORLD!!!"Worst Customer Service that I ever had with any and all other Companies to which I do business with!!!
I am very dissatisfied with the corporate office of guaranty bank. I opened an account with this bank in 2013. at that time I was told that I owed $381.68. I paid that claim in full, and was allowed to open an account. now I have just been informed that the balance is still outstanding and I am not allowed to use the credit builder program that this bank offers. I find this extremely disappointing be it that your offering a service to help people restore their credit. and the creditability of the bank to properly reinstate a claim is terrible. there is no way I should be hearing that I can't use a service based on a claim that was paid in full almost 2yrs ago. the rating that I give the corporate office is zero
WORST CUSTOMER SERVICE EVER!!!! The tellers enjoy making your life miserable and will literally laugh in your face at your misfortune. I would advise you to choose a different bank entirely. If you can't, skip this location. Just terrible.
I have a check here in my hands that was a fake check and it was from matthew johson for $2200.00 hundred dollars.?. And the acct number for the check is 910060261 and it was giving to me on 5/26/14 and the other nimbers are 0910060261"111104879:76 20 00016" so i need to know how ami going to get my money back from this bounce check.?.?. So please call me at 414-391-4552 okay capital one ban.?. And the name is James Moor.?.
My fiancé has an account here. They will screw you over as much as they can! They charge him an overdraft fee of $37 and then reversed the charge that caused the fee!! So not only didn't the transaction go through, he had to pay &37 on top of it!!! They are the worst bank ever!!! They have no customer service and don't know what they are doing half the time!!! And most of the people working there are kids!!
Convenient hours if you need to be there in person, otherwise just another big box bank.They'll ding you for inactive account.Your better served with a credit union
Without exception...the least professional lender on the planet....do NOT save, borrow...or bother patronizing this institution. No option for MINUS stars or big black marks or they would appear !
I love this bank and will not go to another bank, no matter what my kids say!
Opened account online..since no where near a branch...nothing but headaches getting wrong information from "customer service" (they need to be retrained)Worked with an awesome associate at the Bradley branch (and she fixed what they kept telling me I had to go in person to a branch) Then come to find out when the new account had the screening removed it removed the debit card. I called the branch manager and he was so helpful in getting my account corrected. I absolutely recommend this branch but keep in mind customer service center is terrible.