Horrible experience the last couple times I’ve been here. They got an order wrong then told us they were going to microwave our food. Tried to charge my friend $7 for a side of rice that he ate which trying to get out servers attention to let her know the order was missing tortillas. Took 15 mins. Then the manager came over and argued with us about it. Then told us if we come back we have to prepay for our food.
I have been at El Greco many-many times for lunch or dinner. I never had a complain. The menu is long with American, Greek, Mexican cuisine, and the food is always great, the salads crisp and fresh, the prices very reasonable, and the service is good.This is a quite big restaurant so I never had to wait more than a couple of minutes to be seated. The owners and the servers are friendly and helpful, and the place is clean and open 24 hours. If I have friends I want to take to a restaurant that will not break the budget, I take them there, because I know I will not be embarrassed. I recommend them.
Terrible customer service. The worst.
Absolutely delicious! The server however was a little slow (no they weren't busy) but I will definitely go back!
Tried to order a take out order, someone answered the phone could not speak English, put the phone down and never came back to the phone. Tried to call back, phone was busy for 1 1/2 hours...
Use to be my go to Mexican restaurant for a year. The old wait staff knew me as chef since I always come in in my chef attire. Can't beat the price on the corn tacos. Always order 4 Steak tacos. Use to go every week but the cooks are inconsistent. Food doesn't taste the same and newer wait staff take forever to refill my water when it's not busy. Spend more time talking to each other.
Ofie was wonderful food was great
Poor service and and don;t dare complain as the boss is totally lacking in any of the social graces. enter at your own risk!
Not to good of food. To loud of music for a restaurant. Overall not a fun experience.
We were going to go to Chicago to eat and decided to try this place instead. The food is pretty good but the service was absolutely terrible. The girl dropped menus on our table and took about 10 minutes to come back. When we got there, there was only two other tables there. She talked very low, never said thank you or you're welcome. Took forever to bring us our drinks, my husband had to ask her to bring them and she asked what they were again. No music, bad attitudes is not a good mix. We paid and tipped well despite the service and got up before she came to get the check so one of the girls asked out loud if we paid in spanish. I'm Puerto Rican myself and I am disgusted my their attitudes. Embarrassed to call that a Puerto Rican restaurant. I will be going to Chicago next time. Never again. Not even for the food.