This is years over due but this was the very best place for my father-in-law George S. George was accommodated and respected until the moment of his death. The staff actually was in tears when he passed away. The building is older and is NOT the Ritz-Carlton that some newer places are, but George could have cared less. George was a night owl and enjoyed talking with the staff to all hours of the night, thing is, they enjoyed talking to him and NEVER considered him a bother. He was a nice well respected resident. George also had a sweet tooth and could get a bowl of ice cream when ever he wanted. A lot of times you might look back and say, did we do the best we could, in George's case I believe we did. To the owner and the staff, a very belated thank you!!
17560 W North AveBrookfield, WI 53045
From Business: Are you looking for independence, security, financial peace of mind, and a great location? If so, all can be found at Heritage Place Brookfield. Independent Livin…
6840 W Granville CirMilwaukee, WI 53223
From Business: Granville Heights offers one & two bedroom apartment homes for those 55 & older. Granville Heights is a smoke-free community. Granville Heights, located in Milwau…
Villa takes no accountability for staff not doing their job. Staff does not show up for work. The help ignores the needs of the residents. No weekend management to make sure the staff does their job on weekend. Facility not kept clean, floors need to be mopped, tables washes ect. Piece of bread can be sitting on the floor for days. Chef is cooking & serving residents makes for a long wait time to eat. Staff is not friendly. Not sure what the ratio is worker to resident? With people not showing up for work makes for less care for resident's. Does not seem like the Villa ever has enough staff. Response time when button is pushed is not acceptable. Wait time can be 15 min to over an hour wait time. Sometimes longer. This is not acceptable.Residents safety not a concern at the Villa.Lack of activities. Zero friendliness. No consistency in care.Very unorganized. Lack of communication between teams. The excuse for lack of service... the workers don't show up for work. This should not be a concern or affect the resident care like it does. There must be a reason for staff turn over.
This place deserves one star for their presentation. But looks mean nothing if the quality of service is completely horrible. The staff there are veryyyyyy rude and unprofessional and VERYYYY uncaring for their patients. I would never recommend this place to anyone ever. Please don't send your loved ones here because they will not be in good hands!
Mother had a black eye and bruises on the side of her head and a broken wrist, they said she fell. She died 3 days later, I called bogus, they went into full legal mode.
The conditions are filfy. The employees steal. The administrators and nurses are morons.
Do not put any of your family under these people's care. When I visited my brother the house was dirty and the worker was talking on the phone and taking care of her kids.
If a picture is helpful , go to Yolanda Summit on Face book , and there ae colorful delightful photographs .
horrible director. I met with her and the nursing director for my father and she was unprofessional and dressed very inappropriately. I have talked to several case managers who say they would never place anyone there due to her inadequacy as a manager.
My mom's cell phone charger stolen by a staff member she would keep on her table and left theirs in return like my mom wasnt going to notice. Who ever walked in and took it couldnt buy their own. Also inappropiate gesters at my mom when she asked for help. All of this happening days of her arrival. Stay away from thus place. You hear patients yelling for help all the time.
bad bad bad bad bad bad bad hate them