Always great service and reasonable
419 E Silver Spring DrMilwaukee, WI 53217
From Business: Whitefish Bay Dry Cleaners has been in business for over 75 years, providing personal Dry Cleaning services, along with offering quality laundry service for shirt…
They lost my clothes. They did not replace my clothes.They broke communication multiple times.First, I received the news when the owner/delivery person came to my door to tell me that my order was nowhere to be found. He apologized and said he felt like a F***ing R**ard which was extremely offensive and unprofessional. After agreeing to credit me for 17 pounds of laundry, they magically found the order in “Los Angeles” the next morning. Two days later, I received a call claiming they were not in LA, but actually in “Chicago” and the girl who accidentally got my order was going to have them shipped by the end of the week. That never happened. Nor did It happen during the next 3 weeks of phone tag and completely shady excuses.For some reason, the company handed me off to a new person from a completely different dry cleaning company. They claimed to have sorted the issue and would “keep me up to date once they had a tracking number.”They eventually broke contact with me after saying that their “contact” was not responding anymore. And left me out to dry. 3 weeks was when I decided to cut my losses.I wanted to share my experience to forewarn any prospective customers and save them from the three week ordeal of pathetic excuses I had to endure.
Everything was fine till they ruined one of my shirts and wouldn’t even apologize for it. The manager is telling me that me, the customer, should give them special instructions on how to clean and iron shirts!
Best prices, great service and I love that I can drop off my clothes in the morning and pick up in the evening. They cut my monthly cleaning bill by 70%.
Clothes come back same day with no extra charge if you're in before 9 in the morning. Good prices, best in the Milwaukee area. Never had any issues with them.
They do good work, I use them regularly. Same day service if you're in early enough.Best in I've found in the area.
OVER 30 YEARS IN BUSINESS. VERY PROFESSIONAL- ON TIME -IN BY 9 READY BY 3 M-F EZ PARKING IN LOADING ZONE ON 5 TH STREET
I was charged a higher price than what I was originally quoted. I took in four coats for cleaning. Two needed zippers repaired. I was told one price when I picked up the coats the price jumped up almost $30. I was told that was because they didn't figure in the price of the cleanings. WOW at a dry cleaner you didn't figure in cleanings. The owner Dave was not very helpful at all he said all he could was take $10 off. When I made it home my wife wanted to wear her one of her coats only to realize that hadn't been cleaned. So I took I back they said it would be ready the following Tuesday. When we went to pick up the coat Tuesday is wasn't ready. The next day when we picked up the coat the fur around the hood looked like road kill. The leather button loops looked like they had been chewed on. When I spoke to the owner Dave he said there was nothing he could that was normal wear and tear. He gave me a refund of $12 dollars for the cleaning on a coat that they ruined and my wife won't wear any more. I will never go here again.
I love that this facility uses card instead of money. The washers however is to much! $8.19 is to much.
The washers clean very well and the dryers take less time than the laundry mat by my house. The washers and dryers are very well kept, meaning they keep them in good shape. Tues-Thur the 30lb washers are 1/2 off from midnight to 6am. There's video games and a juke box to pass time. Also, they have a small convenience booth that's open until a certain time. I've always loved this place. Wish they had another by me, but still close enough. Would've added a picture, but it was dark out. Also, open 24hrs