Eric Tharp has to be one of the best salesman and friend they have in rossen . He treated us with the utmost humilty and humbleness . Where other dealers talked to us condecsendingly we felt like we were in the driver seat the whole time before we even test drove a car. Thank you Eric and Don for a job well done!
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Staff was kind, courteous, and friendly. The car was ready to go, clean and ran well. All charges were printed out online for me to see and I reall…
Super helpful. I sent my friend in to see Joe Franco at Rosen Nissan after she was in a car accident and needed a new car fast. She was so pleased with the service she received. She was had a specific budget and he made it work!
Thanks to Reyna Morales ! I love my car!!! Great service! Everthing was fast and all were very nice. Loving my nissan altima 2016!
I Have Always received Excellent Service from Everyone At Rosen Rosen.. I mean everyone treat me Special! It is absolutely amazing.. I will never ever go any where else to buy a car or maintenance on my car.. I bought my first car from Sherri.. She never change Regardless of how her day is going you will never know if it bad.. Great personality, attitude Respect for everyone. I can't forget Faith, Cris, all the guys in the service department.. Everyone at Rosen Rosen Is Absolutely Awesome!!!!...Thanks To Everyone!!!
Jeff Rosen and Sherri foot did a great job finding me the right car for the best price. Best dealership i ever been to!
I never knew how good I had it being a customer of Rosen Nissan until I experienced other dealerships. Here is what you will NOT get at Rosen Nissan: Bad vibes, sleazy or disrespectful sales people, offers from The Great Oz that never comes out behind the curtain, too much pressure. Here is what you WILL get: A family like atmosphere, sales people that listen and are down-to-earth, efforts to meet your needs in any way possible, and a greeting and handshake from Jeff Rosen himself (who has always been there when I've gone!). Being a customer of this establishment also has its perks. Same-day (no appointment) basic services for instance. The joy of getting a call from saying that Jeff Rosen would like to give you a free oil change (it happens and it's not a gimmick!). Random thank you gifts every once in a while (great travel coffee mug!). Free car washes every Saturday. Customer for 6 years and was happy with every purchase and interaction!
I just bought a KIA Optima from Rosen and the experience was excellent. Prior to coming to Rosen I stopped at over 10 different car dealers. Some of the sales people I encountered were pleasant while most were aggressive, arrogant, and/or negative. I was initially excited about buying a car, but was beginning to get very frustrated with the process. Then I stopped at Rosen and was fortunate to work with Dan Dotzler. Dan was very professional and he showed me all the different models. He was aware that I was looking at other manufacturers. He sold me on the Kia Optima based on its features without being negative toward the competitors. He followed up appropriately and was patient as I stopped by 3 times before purchasing. Being a technology person, I had a lot of questions regarding the NAV, radio, etc. and Dan was able to answer all my questions. I also appreciate the honest internet quote provided by Dan. I requested internet quotes from 4 other KIA dealerships and they either would not give a quote without me coming to the dealership or they provided an unrealistic low quote applying all available rebates even though I did not qualify for them (i.e. military rebate). Overall it was great experience with Dan. I will definitely tell those I know who are looking to purchase a new vehicle about Dan and Rosen. They really have the sales process down right.
I am very impressed with Rosen Kia. I have a Kia Optima and originally took my car to a different dealership for service, but had nothing but horrible experiences at that dealership. A friend suggested I try Rosen. They are amazing! So professional and polite. They Take great care of my car! I had a problem with my car right before a trip. I was able to drop off my car, they took me to the airport, fixed my car while I was gone, then picked me up from the airport to get my car. Rosen gets all my business from now on!
The third time trying to finance a car finally happened at Rosen after some other dealers couldn't make anything happen for me. The funny thing is they did it right away with less money down than what I had tried at other places and were able to get me approved on a brand new car. I plan on doing all my services and car washes here and in the future purchase more cars.
We had a fantastic experience with Eric Tharp! He got the job done! No pressure and answered many many emails and phone calls from us and never made us feel like we were a bother or wasting his time!!! He was very patient and worked very hard to get us a good fair deal for our trade and also for the New Nissan Armada that we purchased from him! He never pressured us and was very patient. It was really nice to test drive the vehicle without having someone ride along. We appreciated the privacy and all his hard work! I would highly recommend working with Eric Tharp! He gets the job done!!