“institutional indifference - no customer service & don't care”Best Buy Fox Point, Wisconsin: http://stores.bestbuy.com/wi/fox-point/8755-n--port-washington-rd--654.html?ref=NS&loc=ns100I purchased a Garmin GPS today, December 20th at Best Buy but was not offered an extended warranty - today, December 20th - I called the store to ask about an extended warranty and only got useless menu options, frustrating, putting me off from ever returning to a Best Buy - why should I?It was insulting when trying to telephone the store, getting only an unresponsive menu selection and a complete inability to speak to a human being. I called the 888' number to complain and try to find a human. The person was in the Philippines; useless and uninformed. She told me to call the store if I had a problem - my problem was in calling the store, the menu options were useless. I asked to be transferred to the USA. She refused and said there is no option to transfer my call. I asked to be transferred to Minnesota; she refused saying there are no options to transfer to Minnesota and to call the store. It was a useless call, a waste of my time and failed of its essential purpose:I. To talk with a human being about my dissatisfaction with a useless menu system;II. To complain about how customers are treated including routing my complaint to the Philippines to someone uninformed and unintelligible;III. To find out if I have an extended warranty option of what I just bought.I wasted over an hour on this and your customer disservice and [Best Buys] astonishingly self-defeating system called customer service. I will shop elsewhere and only at Best Buy as a last resort.What a monumentally stupid system Best Buy has adopted. It is a target-rich consumer environment out here, lots of online sellers and competitors who value customers.
Called Emergency TV to repair the radio/amp part of my mid century Grundig console because I was happy with their service previously on a TV. The t…
3438 S 92nd StMilwaukee, WI 53227
From Business: We offer in home TV Repair for any television old or new. Free estimate for in home service. There is a trip charge depending on your area. Contact us today for m…
307 N Chicago AveSouth Milwaukee, WI 53172
From Business: We stand behind our Service & Sales Guaranteed! Lancer TV & Video Company is widely recommended as a knowledgeable, affordable and reliable TV & Electronic Servic…
Very professional and knew exactly what the problem was. Extremely friendly and spent much less than I was quoted from many other companies! Will call again!
These people were so extremely disrespectful. Had to go into the store four times in a week because they couldn't get it together. the manager was the only nice one out of my several times entering. The lady who looked at my laptop was so extremely rude. she was lecturing me on the condition of my laptop rather than helping i not any way shape or form. I will never go back to this location again.
second time I used them. This time bob fixed my Refrigerator and faucet. On time , fixed right at a fair Price.Highly recommend.
This store seems to be going downhill fast. The last couple of times I was there, there were more staff than customers in the store, but it was like pulling teeth to get anyone to help me.
They're very rude. My husband went in to ask a question and they made it clear that they're the techs so they're better than everyone else. If it wasn't for me needing my phone and them being the only one in the area I would never step foot in this store again!!!!
I’ve used them a number of times for our home appliance repair needs. They come when they say they will, they know their stuff, they do what they say needs doing, they give advice about the unit(s) in question, charge what they say they will, and seem to be pleasant across the board.
OUT OF BUSINESS!!! The closest Radio Shack is in Southridge Mall.
K Komfort was a pleasure to work with on all levels. They were able to accommodate my erratic schedule and service my A/C unit that was blowing hot air on the hottest day this summer.I am grateful Eugene was able to quickly diagnose our problem and resolve it for a very reasonable charge.I will call them back in Fall to tune up my furnace.
Scheduled an appointment and they never showed up! then I called to see what happend they never answered the phone or returned my call!