Ac Repair in Milwaukee, WI

Tried making multiple appointments. Never showed up when he was supposed to. Couldn't gather Parts in a timely fashion, or even call to let me know that he wouldn't be showing. Once he finally did the job not only did he overcharges us, but he all of a sudden remembered some work he'd done on our furnace years ago (while my dad was living in the home) that he didn't get paid for. Claiming that he lost his clipboard and forgot to bill us, mind you he has no proof of this work. My dad, always far too nice, speaks with him over the phone and agrees to pay this. Instead of communicating with my dad this guy decides to show up at my home at dark rapping on my door, looking for money. Claiming that now he lost my dad's number. When I scolded him for showing up at a young woman's home at dark, he threatened to "come back". I advise you to spend your money elsewhere. There are good hard working people in this city, this guy is definitely not one of them. Not only is he extremely unorganized and unprofessional but he is also a bully.

guy knows his business but if he was just honest he'd be perfect. he tells you he's on his way and 4 hours go by. he continues to lie lie lie. people like that shouldn't be running a business. he is not trustworthy at all. makes you waste an entire day when you could have gotten someone else for the job.

All the employees that I dealt with (office, service and installation) were very helpful, efficient and know about heating. I had my furnace replaced and got all the answers to my questions and concerns right away. I found that each West Allis Heating and Air Conditiong employee to be respectful, trustworthy and accommodating.

A technician came to my house to diagnose central air conditioning that was not working. The tech opened the cover and started their work. He did not seem to know what to do, having to call another tech or the shop to get further instructions. Another tech came out to assist, and I was told the compressor to my condenser (the outside unit) was bad.I asked for a quote on a new one, I was given a quote for a Goodman after asking a few times for the price. I was never given a paper quote, and the price quoted seemed to me not to be exact, it was a rough dollar amount out of thin air. The man who gave me the quote was difficult to understand, as his english was not clear.I was charged $146.38 for the trip and bad advice.I ended up calling Goggins Heating to get a second opinion. The tech was able to get the unit working again after filling it with 1lb of freon and adding a hard start kit (new, larger capacitor). Would highly recommend Dave at Goggins.

Called this business at 8:00 am this morning and was told a tech would be able to come between 12:00-5:00 . He showed up at 12:45. Diagnosis was 79.00 no problem with that. Tech found problem within 5 min, bad main board was the problem. I Was quoted $506.97 for the part. Furnace was still working but it was going to out in a day or so from what tech told me so I agreed for him to replace part. He was at my house for 1 hr. After he left I was just wondering what I could get the part for so I googled Lennox furnace parts. Found midwesthvacparts.com 1-866-982 -4822. Could of got the part delivered in 1-2 days for $153.00 part just plugged in . I feel I was way overcharged for the part. Grand total with part and service call was $618.78 consumers beware

Just had Mario check our air condition unit for our home and the upper unit. He was so kind and explained everything that he was doing and I think that is great customer service. Thank you Mario for the great job!

Just had my second furnace installed by West Allis Heating. As a 30 plus year customer who has used them for repairs and replacement, I have always been impressed with their promptness, honesty and professionalism. I would recommend them to anyone.

I had them service both my furnace and air conditioner in May of this year. Its now Oct, a bit chilly went to turn the heat on- nothing, no heat. i call and they want to charge me a diagnostic fee, because maintenance is only guaranteed for 30 days. Bull, who turns the heat on in the summer.I will never use them again, or recommend. Guess they need their $79.00 more than a satisfied customer.

I have also been ripped off by Bob at A&R. He came out on a Sunday (so I assumed some extra charge). He spent about an hour and replaced a $70 part, and charged $517!!!!!!!! He obviously doesn't care about the negative reviews. I trusted him, but now plan to file a complaint. Maybe enough complaints filed will cause some change. Mike

I called at 6pm on a Sunday night because I had no heat. This was the only place where I reached a live person. The technician called me back within 15 minutes and was to my home within the hour. I will definitely use again.