Allstate Insurance Agent: Michelle Wenzel
713 S Janesville St, Milton, WI 53563
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WORST INSURANCE COMPANY EVER. The staff is unprofessional, rude, inconsiderate, and slow. The so called manager is the worst. He is so disrespectful to clients. He talks down to them, and constantly cuts them off...I seen 1st hand a few times while in the office. I have heard the staff swearing in the back round while on the phone. The owner is never there and if she is, it is very minimal. I have called a few times to discuss my complaints with her but get nowhere. It appears that her staff is right & the customers are wrong because nothing changes. Not to mention, they go through staff like crazy so no one ever knows what's going on with the clients. And, their rates are ridiculously high. I would recommend think twice before going there. I have never been so disappointed in a company.
12/22/2010Provided by Citysearch -
My favorite insurance is Allstate, especially my agent, Deb Schmidt. They offer great coverage at an even greater price. Allstate offers deep discounts for a variety of reasons, and that really helps keep my premiums low and affordable. I like that I deal directly with one person, Deb, rather than calling a toll free number and speaking with a different person every time I call. I prefer to deal with one person who knows my needs, and takes the time to get to know me and my family. Deb is great at anticipating my needs – and keeping an eye on my account, and letting me know when I have upcoming discounts, or when I might best be served through a different policy, or recommend policy changes. She is helpful and always friendly. Premiums are very competitive, and I believe that Allstate offers me the best value for my personal needs. They offer discounts for multiple lines of insurance, so if you have a car insurance policy and a homeowners insurance policy, you get a discount. They also offer good student discounts for younger drivers. Great people to deal with, and the most comprehensive insurance out there.