217 Ranch Dr, Milpitas, CA 95035
Phone: (408) 586-9902
Phone: (408) 942-8404
Primary Phone: (408) 942-8404
Specialties: Social Occasions, Fittings, Proms & Homecomings, Marriage Ceremonies, Evening Gowns, Wedding Day, Contemporary, Formal Gowns, Handbags, Quinceaneras, Jewelry, Maternity, Parties, Balls, Girls, Gloves, Graduations, Consultations, Celebrations, Weddings & Receptions, Wedding Ceremonies, Fiestas
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The associate messed up the order. Our order for flower girl's dress was supposed to take 3-4 weeks, when i called after 3-4 weeks. It seems the order was not placed.WTF, the weeding is around the corner and they didn't even bother to check.
I was clearly told that order will take 3-4 weeks, but then why the order was not placed?
What kind of associates do they keep?
Hated it to the core.
I bought my wedding dress there 3 years ago and everything from making appointments to altering my dress was just a hectic mess. Now I am buying my bridesmaid dress and shoes there and they order me the wrong size dress and don't carry my size shoes in the style we chose but didn't tell us that until the rest of the party already ordered them also the manager there is just terrible and rude she argues with us when we try to tell her what we want and then she will just start helping other customers right front of you and then come back and asked you what was I looking for for for you. He always have an attitude and she just looks miserable you
I am completly in shock. This place was amazing. I went in there not knowing what to buy. Liz was wonderful. She helped find a dress that i just love love love. She was amazing. I actually tried on only 2. I bought the second one. I was married 3 months ago and i looked fabulous.
I would recommend this place to anyone. I've been to many david's bridals in the past and they have all treated me lovely.
07/07/2007Provided by Citysearch -
I was told that I needed an appointment to try on bridesmaid dresses when I called them. So I made an appointment and drove down there. When I get there I was told that I dont need an appointment to try on bridesmaid dresses, that its only for wedding dresses. So I said well I'll let my friend (who was getting married) have my appointment. After all I had made the special trip at the inconvient time (it was all they had) and I was a little annoyed over being flat out lied to on the phone. So someone was going to use that appointment.
The woman made such a fuss over it. She interrogated my friend about where her ring was (being sized) and why she just didn't make an appointment herself (because she wasn't planning on trying on dresses in the first place). So after all the fuss, she finally let her pick out some dresses to try on. I have since been to other David's Bridal's so I know that the salesperson pretty much sticks to you to help and answer any questions. Our person disappeared - literally. They just left her in the dress. I went to find her and couldn't. So I started to help her out of the dress.
The first woman comes storming over, screaming how we arent supposed to do that, that someone has to help her. Well.. if someone would help us...
So finally we try on the second dress and again we are left for about half an hour in that dress. I helped her out of the second one too after we had enough. No one said anything because no one was around to help. I would visit another location. I would not visit this location in Milpitas because of the bad customer service.