I just wanted to give a heads up to anyone looking to file a complaint with the Rental Protection Agency. I had a rental manager that was trying to get me to pay for bed bug treatment. My manager wasn't being reasonable so I filed a formal rent complaint with the RPA. I received my case number within minutes of filing and thought the complaint tracking panel was easy to read and understand. The RPA gives you a pin # to access your complaint online which I found quite helpful. There was an option to rush my complaint, so I did. (with bed bugs I couldn't delay this much more) Within 3 hours of filing the complaint the RPA had already updated the case and contacted my landlord. A couple of days later I received a postcard confirmation of my complaint. (You won't miss it, its bright yellow!) My apt manager responded to my complaint in a few days of filing the complaint. I though for sure the manager was going to put up a fight. But, she actually agreed to cover the entire cost of bed bug treatment on my unit. I found it weird that she didn't try to argue like she had done with me every time I tried to contact her. I wasn't thrilled my landlord made me get to the point where I had to file a formal rental complaint with the RPA, but at least the option was available. When I first filed I thought the process would be long and difficult. But, it wasn't. The RPA complaint center was a huge life saver for me. I couldn't afford bed bug treatment and was starting to go crazy from all the bites. The only thing I didn't like about the process was having to wait for my landlord to respond. The RPA sends out a written notice so you have to wait for the mailing to arrive. They do everything in writing, but that makes sense.
890 Main St # 101Park City, UT 84060
2647 Red Pine CtPark City, UT 84060
From Business: Most Rental and Realestate companys service is done after the rental agreement is signed. If there is a problem with the rental then everyone scrambles around try…
3115 E Lion Ln Ste 160Salt Lake City, UT 84121
From Business: Were way more than your local coffee shop. Were here to help celebrate and support your business (and, yes, we offer complimentary coffee too). Located at the int…
This is a life saver...or at least a sanity saver! I'd been having problems with my landlord from the time I moved in. There were some problems with the house that he said he was going to be fixing right away, so we moved in... After he had our deposit and first months rent and signature on the lease, that was it. He refused to fix anything and began avoiding our calls. I sent him certified letters demanding he fix the problems and he blatantly ignored them. I didn't really have the money to hire an expensive attorney, and didn't have anything in writing stating he was going to fix anything. Well, then the big problem happened... In early summer, the first time I turned on the central AC unit, it caught fire! The house wasn't damaged, but the unit was ruined and unusable. He told me to keep the breaker turned off and he'd have someone come look at it. Yeah, right. Four months later the breaker was still off, I'd spent the money to buy 3 window units to cool the house and still he hadn't sent anyone out to fix it, or even look at it. I filed my complaint and within 8 days, he was calling me saying he was sending someone out to look at it! I think I was in shock. Four days after that the unit was replaced, and an electrician came out to check the entire house! I seriously wish I had done this sooner...I would have saved myself a lot of headaches and stress. I hope to never need this service again, but in the event I do, I'll definitely use these guys. So easy! I barely had to do anything, they handled it all, and apparently scared my landlord into action. Wonderful!!
Ledingham properties took over the lease of a property that myself and several other housemates had been renting for two years. They took care of more issues and offered more clear communication in the brief period of managing our rental than the previous leasing agency had the entire time we had been there. They worked with the owner to extend our lease for a month because of some unavoidable issues that prevented us from moving earlier. They performed a very fair inspection of the house condition when we left even though we didn't sign a lease that they wrote in the beginning. RaNae was completely willing to work with me in letting me know what their expectations were for cleaning and repair and she was impeccably honest with me about my expectations for the work I put in to that so no one was left on the losing end of a difficult situation. The honesty and willingness to communicate that Ledingham Properties acted with is something I wish I experienced much more often.
Precept Properties manages a 6-plex apartment building and a single family rental condominium for me. Marlyn had been managing the properties for the past number of years and has done a fantastic job keeping them in good repair and rented. She handles the city inspections and licensing and everything else that needs to be done including the recent construction of a new garage for the tenants of the 6-plex apartment building. Precept Properties is very timely with their monthly and annual statements that are complete, comprehensive, understandable and accurate. Marlyn is very available and responsive to questions and requests for assistance. I appreciate all Marlyn and Precept do for their tenants and clients and give them my highest praise recommendation.
Imagine having a leak in your sewer pipe, and having the foul stench of sewer water around your house, 24/7. It's quite unimaginable right? Well that's the situation we were in. Leaky sewer pipe plus a deadbeat landlord, means trouble.We tried everything we could, we pleaded, we begged, he wouldn't budge. So we went online to try and find help, not sure how we came across this place, but I'm glad we did and gave it a shot. We filed a complaint through them, and through their magic (not really sure what they did to be honest), our landlord came to his senses and fixed the problem. We can finally breathe fresh non-smelly air again in our house :)
I cannot say enough good things about working with Ledingham Properties! Everyone was so professional and great to work with. They completely took the stress of being a landlord away! They were great to my tenants and always kept in contact if something needed to be fixed. They offered their services if I needed a repairman to come out right away. It was so easy to set up automatic deposits and statements were always clear regarding the balance. I could not have asked for a better property management company- Thank you! I would recommend you to anyone and would definitely use your services again!Amanda Marin
Marlyn and the Precept Property Management team deserve the highest praise and recommendation for their great service. I began using precept property management in the 1970s when I needed someone to manage a rental property. I used them at the recommendation of a good friend who was using Precept at the time to manage rental properties. He and I joined forces and purchased three rental properties and we engaged Marlyn and Precept to manage them. Again, Precept and its team did a fantastic job managing the properties.
Precept Properties finds qualified renters for my rental income. They collect rent, make deposits; they maintain the property (upkeep, repairs, inspections, etc). They also provide an accurate and reliable monthly statement in detail. This includes year-to-date at the end of the year, and a 1099 statement of earnings sent out to me for tax purposes. Their attention to detail is the reason why I continue to work with them.
Precept Properties helps me in finding renters, collecting rent, threatening to evict when rent is late, and taking care of problems with the rental unit and with the renters. This has been a good experience. Problems are taken care of quickly, repairs are scheduled and completed promptly, and we are notified of any large problems by Precept.
Precept Properties recently handled my properties at Two Pines. I would like to thank Marlyn and Eric for the professionalism, promptness and courtesy extended to me and my wife while handling Two Pines. For myself, there was a sense of ease and comfort knowing your organization was in charge instead of things being done in-house. God Bless.