Recently purchased a car from here, although I live in Chicago now. I could not be happier with my ford escape and the great service I received from my salesman, Kurt Ruffing. He really listened to my needs and followed up with me to see how I was making out with the car. The general manager at the store was also very helpful and overall, I was very pleased with the service and hospitality. Definitely would recommend to anyone looking to buy or lease!
Everyone at the service center has an attitude. No one wants to give me a straight answer on anything and of course no one seems to be in any particular hurry. Having said that they did do the job correctly so as long as you don't mind grumpy people then it's an ok place.
I am completely satisfied with my purchase experience at Hertrich Toyoya. No hassle and very friendly. They got me financed when no one else could. My sales person Mark Laird was very professional and helpful..Thanks!
Hertrich Ford - very bad deal - crooks. Big problem with purchase and never called back to make good on the deal. Got a lawyer involved. BEWARE!!!