I wouldn't recommend this place to my worst enemy! Booked 2 appointments together for facials & massages. We had to wait 20 minutes past our scheduled appointment time to even be taken into the "waiting area." Once in there we realized that only one person would be getting treatments at a time, so the other would have to wait almost 3 hours to get their treatment. I explained to the owner that this was not what she said over the phone she got highly offended & proceeded to tell me that all spas work like this & it's not my fault I don't understand how things work. I then told her we would not be having anything done &want a refund (because she makes you pay with a credit card over the phone when booking the appts) She got extremely mad & would not refund me due to my lack of understanding. She then told me she could write down my credit card info & call me in a few days because she can't do refunds at this time. I finally had to call the police on this woman to get my money back.
66 N Rutland RdMilford, CT 06461
I feel compelled to shared a "Perfect Date Plan" that I created last week and most likely will become part of a regular ritual for me & my girlfrien…
I feel compelled to shared a "Perfect Date Plan" that I created last week and most likely will become part of a regular ritual for me & my girlfriend. It was my girlfriends Bday & we decided that more than just going out for dinner, she could use a little extra break away from stress at work which has been driving her absolutely crazy. She'd already been to Cloud 9 and loved their facials, so we decided I would get her a massage for her spc Bday gift. In a quick 1 min walk we found an easy parking space in the lot in the back of the building, behind Archie Moore's restaurant. She went off for her massaggie, and I loving microbrews found comfort just a few doors down at SBC. She met me right after, and then we had Bday dinner anyway, right above the romantic river stream in the back. All I heard over dinner & all night long, was how great she felt.....over & over! After getting home.....the favor was returned.....we both felt great! Not to be dirty, but it was a win-win for both. She's still on her high, and I'm sure that this treat will be repeated again & again.
I love the couples massages and facials , are excellent ! I look 10 years younger
Love the massage and facials are perfect ! Would recommend this Spa to everyone.
Good massage. Not the best I've had but the employees were very inconsiderate. They rushed me, kept answering the phone and talking to other customers. And after I payed they demanded a tip. I will never go back
9/14/2010I have been to many spas throughout the years and when it comes to that you stay with a place you like. I live in middletown and drive 45 minutes to receive my spa treatments at cloud nine. It is absolutely worth the drive to get the best of the best. The environment is incredibly relaxing and the staff is responsive to your wishes and needs! I suffer from acne and have tried everything possible to man and have spent major $$ in doing so. A little over a year ago, I discovered cloud nine and started with facials including detox, medical peels, and microderm. It has been a slow process but effective one. I have seen a DRAMATIC change in my skin. I am incredibly happy with the services that I receive there and recommend it to friends and family