We have been LONG time customers of this restaurant, over 8+years. Been ordering from them since they just about opened. Always been big fans, descent food at a descent price. Well-NO more. I ordered from Yelp Eat24 tonight, I was given a coupon code at sign up for $5 off an order. I placed a $20 order, the coupon applied in my checkout and order confirmation email. I entered my credit card info thinking I paid. I got to the restaurant to pick up the food. The young man informed me there was an upcharge to get lo-mein with my teriyaki plate ( it has ALWAYS come with noodles. But I agreed to pay) He than charged me for the order, saying it was not pre paid. I agreed to pay, thinking it was my mistake. Than a woman (owner?) came out and said they made a mistake the order was prepaid. Ok , I can live with a mistake. They refunded the payment taken in the store. Now comes the deal breaker. She proceeded to give me a bill to sign for the full amount minus the $5 coupon. I explained the coupon, showed her my receipt. She began to scream at me in a lobby full of people how they don't give $5 coupons. We went back and forth several times. Ultimately after a humiliating exchange with her yelling at me more, and another employee joining the argument I left without the food explaining how that is no show of customer service to refuse to honor a promotion from a site they choose to participate with, especially for a long time customer. I will never return to this place, and suggest you don't either. Milford has LOTS of Chinese food options and perhaps those care about their customers.
Best food for the priceWe live in Terryville , Ct which has no good Chinese restaurant s, we come here Mark and I alotBy time we make it home, food is still super hot Hard not to eat and drive the food is so great
best Chinese food around. And inexpensive.