Horrible. They sold me a road bike that is too big for me. They were supposed to make a few adjustments and I was to pick it up the next day. They didn't, and I waited until after they closed to make them so I could take it home. Both times I had it serviced, it wasn't ready by the date (2+ weeks out) they promised. Again they serviced it while I waited. Once I went in to buy CO2 cartridges and they were out. Of CO2 cartridges. I actually had another free service on the bike but took it elsewhere. Horrible.