8054 S State St, Midvale, UT 84047
Specialties: Domestic, Imports, Diesel
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Beware!!!we were taken advantage to the tune of tens of thousands of dollars over the course of a few years! After taking my Tahoe in 3 times for the same issue that was never resolved ,each visit cost me $1800-2000 ! When I told them they fixed the wrong thing they told me that they won't have fixed it if it didn't need to be fixed and charged me, after 3 tries my Tahoe was still broke! My husband took in his truck and they told him the engine was blown and the owner showed up AT OUR HOME and offered us $1000 for the broken truck? We sold the truck to a neighbor who put in a $100 part and fixed it ....no blown engine! We watched 3 days later it was running great and he was thrilled! He paid $1000 for a $12000 truck! Automation you are a joke!
I REPRESENT THE REPAIR FACILITY AND WOULD LIKE TO RESPOND TO JOHN D.
THE RV IN QUESTION IS A 1978 DODGE RV.
CUSTOMER NEVER CONTACTED US WITH ANY COMPLAINTS. WHEN ANY RV COMES IN WE TELL THEM IT WILL TAKE A FEW DAYS TO GET THEM IN AND THEN TIME TO REPAIR. WHEN IT CAME IN HE HAD A RUNNING PROBLEM, BRAKING PROBLEM, AND A STEERING PROBLEM. AFTER CHECKING RV OVER WE FOUND THE THERMOSTATIC CHOKE ON THE CARB DAMAGED AND DISSCONNECTED, AND A CHOKE CABLE HAD BEEN INSTALLED. THE CABLE WAS BROKEN. ADVISED CUSTOMER THAT WHAT WE SHOULD GO BACK TO STOCK ELECTRIC THERMOSTAT INSTEAD OF THE CABLE BUT CUSTOMER DECINED. JUST FIXING THE CHOKE WILL NOT MAKE THE ENGINE RUN BETTER WITHOUT REPAIRING THE ARCHING PLUG WIRES AND A COMPLETE TUNE-UP. ON THE STEERING WE FOUND IDLER AND PITMAN BAD AND WORN BALL-JOINTS. THE WORST PROBLEM OF ALL, WE FOUND THE MASTER CYL BAD CAUSING THE BRAKES TO ENGAUGE ALL THE TIME. TO BE ABLE TO DRIVE RV AROUND WE HAD TO BLEED BRAKE MASTER EVERY TIME WE HAD TO MOVE IT. ADVISED CUSTOMER OF PROBLEMS AND AT HIS REQUEST ALL HE COULD AFFORD WAS THE REPAIR OF THE CHOKE AND CABLE.
WE REPAIRED WHAT WE WERE TOLD HE COULD AFFORD AND THAT AND INFORMED HIM OF PRICE BEFORE REPAIR. WE ALSO ADVISED CUSTOMER THE VEHICLE WAS NOT SAFE TO DRIVE!!! ALL OF OUR WORK HAS A 24 MONTH 24,000 MILE WARRANTY ON WHAT WE REPAIR.
These clowns said that they would fix the carburetor problem on my motorhome - what they actually did was put a new choke cable on, which doesn't even work, and they charged me over $300. And the engine runs exactly the same as it did before. Oh, and it took them a week to do it! Very unprofessional, dishonest, and WAY overpriced. I would suggest that anyone needing motorhome repairs definitely go somewhere else. My neighbor's 12 year old son could have done a better job.
I NORMALY ONLY SEE REVIEWS FROM PEOPLE THAT HAVE NEGITIVE THINGS TOO SAY. THAT IS WHY I WANTED TO LET A COMPANY KNOW WHEN THEY HAVE DONE SOMETHING RIGHT. I TOOK MY CAR IN AND THEY GOT ME IN AND TOOK CARE OF MY CAR IN A TIMELY MANNER. THEY NOTICED THINGS ON MY CAR THAT I DIDNT KNOW WERE BAD. EVEN THOUGH I COULDNT TAKE CARE OF THEM AT THAT PIONT THEY DIDNT PRESSURE ME OR MAKE ME FEEL BAD. I WILL MOST DEFINATELY TAKE MY CAR BACK TO THEM FOR THOSE REPAIRES AND ANY OTHERS I MAY NEED
11/14/2011Provided by Citysearch -
i feel like most women gat taken advantage of at shops, so it is nice to find one that i feel good about. i broke down on my way to work and took my car to auto-motion. they got me in and took care of my brakes quickly. i felt good about what they did . this was my way of thanking them. thanks boys
Whereever you take your motorhome DO NOT TAKE IT HERE! They guys charged me over 200.00 for "repairing" a starting problem. They did not repair the starting problem and now I have two NEW problems. My turn signals are now blowing fuses (they handed me a fuse and told me to replace it whenever the fuse blows) AND my coach side electrical does not disconnect. These things both worked fine when I brought it in there. They admitted they changed some wiring, but refuse to fix the problem they have caused. They were rude and just shuffled us out the door and refused to fix the problems they caused, not to mention the fact that they charged us to fix a the starting problem that they did not fix. We have since spent over 500.00 having other people try to figure out the problems they have caused. DO NOT GO HERE! Take your coach to someone who knows what they are doing, not these guys....
I REPRESENT THE COMPONY IN QUESTION AND WOULD LIKE TO HAVE ALL THE FACTS SHOWN IN THE REVIEW. WE ONLY CHARGED THE CUSTOMER 1 HR LABOR AT $ 95.00 PLUS TAX NOT $200.00 . THE CUSTOMER BROUGHT IN THE RV WITH A INTERMITTENT STARTING PROBLEM. WE FOUND WIRING DISCONNECTED AND LOOSE. WE HOOKED UP NEEDED WIRING AND TIGHTENED WHAT WAS NEEDED. WHEN RUNNING THE RV WE FOUND THE CARBURATOR TO BE LEAKING IN MULTIPLE PLACES AND TOLD THE CUSTOMER THAT IT WAS UNSAFE TO GO ANY FURTHER. WE HAD OTHER THINGS WE NEEDED TO CHECK BUT THE CUSTOMER DID NOT WANT TO SPEND ANY MORE MONEY . WHEN THE CUSTOMER CAME BACK WE HAD THE OWNER AND THE MECHANIC GO OUT WITH THEM AND THEY SPENT OVER AN HOUR LOOKING AT THE PROBLEM. WE TRACKED THE PROBLEM TO THE TILT STEERING WHEEL AND ADVISED THE CUSTOMER. WE DID NOT DO ANYTHING TO THAT PART OF THE COACH OTHER THEN TILT THE WHEEL TO DRIVE IT AROUND THE BUILDING. WE FEEL BAD THAT THE CUSTOMER IS ANGRY AND WOULD FIX ANY PROBLEM THAT WE WOULD HAVE CAUSED BUT WE DID NOT CAUSE THIS PROBLEM.
04/08/2010Provided by Citysearch -
I can't tell you how surprised I was in the manner that the repair on my Alegro Motorhome was handled. I fully expected to have a hassle and additional expence, as my experence in dealing with othe shops has often been. What a pleasure to deal with folks who know the meaning of integrity! I will pass the word at every opportunity that you folks are above the norm and can be trusted to do the right thing. Thanks again.