This is the worst hospital that I have ever been to. The staff is unprofessional and rude. The wait time is ridiculous. If I could give it all zeros I would. I will never ever ever ever come to this hospital again
835 Virginia Run CvMemphis, TN 38122
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I will rate them a negative 1 star they are so slow they don't like doing there job... they don't help o think their only concerned with earning a pay check. People are half way dead sitting in the waiting room and they still don't try to get you a room. Nurse Practitioners & The Doctors will not compromise w/ you, you tell them something about your body they want you to try something else when you know that medicine doesn't work. They're just not a good hospital. Regional One & St.Francis are the places to go
I am a caregiver and my client was admitted in methodist north for a few days.i visit my client just a visit and when I arrive my client was almost in tears telling me how she was tryna to get someone to come help her bath.but no-one never came.so I push the call bottom to ask someone to come bath her cause she wanted a bath.they report me to aps with a lot of lies just because she did not want to bath her.will never go there again. Very lazy CNA.they will lie on u..
Methodist Hospital North staff killed my father. I arrived to visit him, found him in the floor, unattended, barely moving, unable to talk. He had been laying on the ground after the fall for at least 1/2 an hour. Guard rails had not been installed in his bed. He died there, three days later. Murdered.
5 hours plus is too long to have to wait to be seen with just EMT's taking vitals every 2 hours to keep you quite. I have never had this experience before here, but when you are in pain, every minute counts. RN who wish she could just be treated and go home!!!!!!!
The staff is very rude and unprofessional. Every time I go the staff is always using their cell phones. I dont understand how can you assist a patient if your face is down in your phone.I also have encountered the staff talking negatively about a patient which I find very rude. I will no longer allow my kids to attend any Memphis children clinics.When I have previously called to make appointments they wait till I arrive to tell me about any issues with my insurance which is causing me to make blank trips and this has happened numerous of time. I will not recommend Memphis children clinic on Kirby parkway to anyone !!!
Went to the clinic with pink eye and sore throat and the nurse on duty was very unprofessional. She did not properly check me out and I had to go back the same week. Would never recommend to anyone
I called on Monday and made an appoiment for today which is Thursday they lady who answered was giggling in the background.. My husband and I took off so we could take our child to the doctor please tell me why she set the appointment for Monday! The lady there was setting all the way at the back did not speak when we got there and didn't care that the mistake was on their end.. She said "we have you down as a no show." Really? I have only missed one appointment and that was due to the exact same thing.. It's apparent they receptionist could care less about the patients.. The physicians are great but they are continuously loosing business due to the front office staff...
This place is completely useless. I went in for a pregnancy blood test and they have me a card with a PIN number on it and I called in the suggested 7-10 days. The PIN number was hard to read so I put in all possibilities and I got no results. I called a couple times a day and realized that what I was doing wasn't going to work so I called the office to see if they could help me and they didn't seem to care at all. All they said was that I had to go in to the office to get my results. Problem is, I'm in college 5 hours away and they pretty much told me "too bad". I asked if there was any way I could get my money back since their services were not useful to me and they denied my request. All in all, I wasted $25 and hours of time for them to not care at all. Definitely would not recommend them.
my 6 year old twins and my 11 month old daughter have been going to the Memphis childrens clinic since they were born. We have had very little issues with the staff or the physicians. My children have always been well taken care of and the nurses are especially caring and gentle with my kids. I understand that most children's clinics are in high demand and scheduling is often difficult. The wait times are what made me rate them a four star instead of a 5 star. Most of the time I am in to see the doctor no more than 30 minutes past my scheduled appointment time, but I have had to wait more than an hour. However, the doctors are willing to answer all my questions & 2 address any concerns that I may have. The only time I've ever had any issues was when I try to do a walk in on a Saturday at the Bartlett location. They prefer that you call ahead of time and make an appointment. They have acute care at the Kirby center location, which does take walk ins. So that would be the location that I would go to from now on for any acute care issues after hours. the Germantown location is located in the Methodist LeBonheur hospital, and is an especially good clinic if you are close to that one.