I took my family to see the Good Dinosaur this past Saturday. (The movie was great and so was the theatre!) Great friendly service upon arrival. There was a really long line to get tickets, but with two windows open, they pushed people through to the counter! Great, quick service. Then we got inside. The Management Team needs to fire their cashier, Daniel. We committed to the middle line. Terrible choice. We got in line at 4:15pm. We had a 4:25pm movie. You would think 10 minutes was plenty of time to get popcorn and sodas... there was literally 5 parties in front of us (with averaging 3 people per party...). At 4:25PM I sent my wife and child to the movie while I waited until 4:40PM to get my 1 Lg Popcorn and 2 Med Drinks. I didn't finish getting my order til 4:45PM. Daniel did not have a sense of urgency....at all. He really did not care at all to be at work or to have a job. He did not have any sort of welcome - "what are you having" is not a welcome at the counter. He'd rather let his coworkers cut him in line to serve their guests before his. I kid you not the other lines turned over twice while we waited. terrible. I'd rather spend my $20+ anywhere else but with you all with Daniel working. Please fire the kid that doesn't care. Thanks!
This is the Best place ever!!!!!! I'm seeing Cinderella tonight . So anyways the popcorn is never overcooked. Well....................most of the time its GOOOD!(; And the seats are sups comfy, their comertials are never boring sometimes your so Awwww and oohhhhhh to the comertials that you forget your their to see a movie!!!!! So, back to the point this is the B. E. S. T. Theaters in the. World!!!! Go their you won't be disappointed trust me for real OK? OK
Beautiful, new, well-maintained facility. The shopping center itself is all spread out, but now we know our way to the theater. T oo bad there isn't a "flyover" bridge spanning 288 going North (as we live in Henrico Co.). A bit inconvenient to exit south to Rt. 60 in order to go N. on 288. But this is not the fault of the theater.
My husband and I went there 2 nights ago, line was long but moved quickly. We went to the concession stand, Ariel was our host, she was very patient with us as we didn't have our minds made up and also gave us a ton of butter on our popcorn like we asked!!! Extremely satisfied