This is the worse dealership/ customer service experience I have ever encountered. I bought a chevy cruze from this place and it has been a headache since I bought it. And these people aren't even understanding enough to want to help you and make sure you are driving in something safe, especially when kids are involved. I would never recommend anyone to this place to deal with these people.
The worst cleaners in Chesterfield. After giving me and my wife both the runaround for months, having me come to the store wasting my time over and over he refused to fix my brand new Oakley Jacket claiming it was Oakley' s fault for making a low quality item. I even provided him the receipt for the jacket; which I bought a 3days prior, and took to the cleaners brand new. When you waste people's time, never return calls, and then blame them for your mistakes, your integrity is shot with me. There's a brand new cleaners across the street, they are cheaper and I would suggest giving them a try....
I've used this place for both alterations and dry cleaning. Inexpensive, fast, and effective.. I've had no complaints. For me personally, their location is convenient as it is close by and I am frequently in that shopping center to grocery shop or eat
WORST EXPERIENCE EVER! If I could give them zero stars, I would. I set up home delivery online and it took them over a week to get me the starter bag, when I was promised the next day after a phone call by a driver. When I called about it, Debbie told me she would respond to me and I never got a phone call, then blamed her driver and everything else instead of just owning up to it. I had to take all of my clothes down to the dry cleaner after all of this. They charged my card $150 for 16 pieces I had dry cleaned! They did not have their prices posted online and I soon found out that their prices are WAY higher than that of the other services in the area. The other dry cleaners are $2 a garment, how the HELL can they charge $8+ without posting it?! THE SERVICE IS RUDE, THE SERVICE LACKS PROFESSIONALISM! I WILL NEVER USE PURITAN CLEANERS AGAIN!
Good Service, Great workmanship! They exceeded my expectations on my alterations and I would recommend them to anyone. Thanks Joy Cleaners.
They did a fabulous job on my dry cleaning and they also repair shoes and they do alterations. I highly recommend this business!
I have never had an issue with repairs, dry cleaning nor shirt service. The counter lady is always polite and welcoming.
I took a pair of paints in with both cuffs in tack, and they were returned with one cuff ripped out. When I asked to have the paints repaired the owner said it wasn't his fault and refused to repair the paints. This place will not receive anymore of my business.
It doesn't get any easier, when a customer calls and gives you the stock number to pull from another dealership you call them back and ask when will you be able to pick it up? I suppose we all have our off days, but they lost the sale to another dealership as a result of it.
I drive from Hampton, VA to Midlothian, VA (approx 75 miles) to is have my BMW serviced at Richmond BMW. That alone is a testament to the service and professionalism of this dealership. Very knowledgeable staff coupled with first rate service. Estimates are accurate and work completed as promised. Can trust your BMW with this dealership.