The Car Store is an extremely wonderful place to go to when in need of a specific vehicle. I went looking for a truck due to the fact that my new occupation required something a little more heavy duty than a Honda Civic. Anthony Diaz helped me out immediately by finding me a 4x4 pick up. It was a good deal involved in the trade-in and had me ready to start my new job right on time . It didn't end there a week after I had my truck I ran into a problem with a tire and Anthony and Victor both did a great job and took care of me. I can say just by my first experience with The Car Store once I am ready for an even better truck I will be going back to them. The guys there are all nice, respectful, and well oriented gentlemen. The part that struck me the most was Anthony Was not Just trying to sell me a truck, he was doing all he could to make sure I could afford it, to make sure it was something that would truly benefit me, and to make sure it was going to be something that was going to break down on me two weeks later. Thank you staff at The Car Store
Michael Womack, salesman, was very helpful, worked with my wife to get her the car she wanted. My wife is completely satisfied with the Ford Fiesta and it drives better than the Honda Fit that she had purchased and returned to the HOnda dealership because she was unhappy with the National Instit…
poor customer service, service department is slow and overpriced. takes a month to schedule anything from an oil change to something critically wrong with your vehicle. new benz is less than a year old and the biggest lemon I have ever purchased. make a smart decision and take your business else…
I purchased a Mercedes Benz 350ML. I saw the car advertised on the internet and called about it. I live 3 hours from Midland and stated I would not be able to come and see the cars for a couple of weeks. The salesman assisting me offered to drive the car to me. The car look to be in excellent condition and I went ahead with the purchase. That evening my husband and I went to take the car out for dinner. The car would not start, I brought it to our mechanic the next day and was advised that someone had installed the incorrect battery in the car and it had also caused damage to the auxiliary battery, I contacted the dealer and they agreed to pay for the two new batteries and the installation of them. I received the check within a week. They did everything right to correct the situation. Even with the little hiccup the situation was handled with professionalism and I am thankful and I love the car.
I looked on line for a Used SUV and with my Son's recommendation, located The Car Store. I wen to their web page found a SUV that I was most interested in and made a phone call to inquire if it was still available. Long story short I purchased the SUV and it is just what I need for personal and business reasons. When I arrived at The Car Store I was met at the door with warm handshakes by several people that were truly genuine and sincere in every way. I walked away from the experience thinking these guys are not the standard car salesmen that I have ever experienced in purchasing a vehicle. They did everything they could to help me meet my goals and I walked away a very satisfied customer. Like my Son, who also previously purchased an SUV from the Car Store, I would highly recommend this group of people and the way in which they handle their business.
I give Basin Mitsubishi 5 stars!!!! I have done business with another car dealership for at least the past 10 years and they told me that they couldn't do anything for me, so that's when Basin Mitsubishi called and told me to come in and they were almost positive that they could get me in a new vehicle. I was like no they cant do that, they are salesman that's what they all say. They came back with an offer and a very low down payment that I was shocked and asked them are you for real.. They made sure all my needs were met when picking out my vehicle.. All of the staff was friendly and very outgoing all the way down to the service department!!!! I will definitely do business with them in the future and will recommend them to friends and family!!!!
I went up there expecting to buy a truck for my husband. I thought we were going to have a basic model older used truck because of our credit issues. I was very WRONG! They managed to give us a 2011 GMC Denali! Top of the line very nice!! They gave us a good price and we didn't have to put much money down, with that they worked with us as well! Donald (our salesman) was VERY kind to say the least! I ended up trading in my car as well and purchased a second car same day. The loan process was quick and easy!! The worked with us on our payments! I do highly recommend going to see them next time you are looking for a new or used vehicle!
My husband and I went to the Basin Subaru dealership late one afternoon to just check out a SUV we saw online. We immediatley liked our salesman, He was open, honest and eager to work for his customers. He stayed late for us and we truly appreciated him for it. Just a really, really kind person. I would buy a car from him any day!!!! And believe me, I'm a hard sale. The rest of the staff was very polite and helpful and they got us the deal we wanted for a beautiful Toyota Sequoia that we just fell in love with. Buying a car from Basin Subaru was the most hassle free buying experience we have ever had. You won't be sorry.
John and Wesley work in the fast service department. They were both very attentive and over the top on their knowledge and business etiquette. Plus they had no problem going out of their way to make sure I got to where I needed to be and picked up while waiting on my vehicle. I would definitely recommend seeing either gentleman at this location. They also found mistakes from previous dealerships and not only showed me what was wrong but corrected the issue. I have even been calling this store just to talk to either one when I have a question on my vehicle. Great place and great service! Thanks John and Wesley!!
This is by far the best experience I ever had from midland these people worked with me the best they could ,even tweaked it a little for me ,they even went out there way to have me keep my truck by sending all the necessary paperwork, I know they gonna do there best because they get a benefit off of it but when it came down to the end they still went out there way these people ask what you want and work there magic so you get it, theres little they just can't do because of banks policy,I got in to an issue s week after and they got what they wanted already from me and STILL came through for me
I tried several places before I found the Car Store. I haven't purchased from anywhere else since. Anthony has to be one of the most knowledgeable well mannered salesman I have ever met. He doesn't even end the job immediately after the sale, he follows up and makes sure you are satisfied. However, my most recent transaction was performed by Mark. He claimed to be new to the car selling businesses but his salesmanship was impeccable. He also showed the same drive to leave clients satisfied as Anthony. I wouldn't even consider buying elsewhere.
Our buying experience with Basin Mitsubishi has been AMAZING! Our salesperson, Sheila Johnson, worked to get us the best deal possible on a vehicle that we absolutely love! Omar in Finance worked to get us financing that fit our budget and monthly payments that are affordable for our limited budget. The used vehicle that we purchased looked as if it came off the new car showroom floor as clean and details as it was, and the Service Department had made sure that there were no mechanical problems with it. We will definitely be repeat customers!