Placed an online order 30 minutes later tracker said hope I'm enjoying my pizza here it is an hour later and no pizza called the store all they could say that it's in route and it's still not here......
2 days in a row I've called to order for pic up. The same girl answers and put the phone down. Yesterday, over 10 min she never came back to the phone and places the phone down where I can hear her. I hang up and of course its busy because she didn't place me on hold smh. So Today is a New Day my family like Godfathers we will try again. I stayed on the phone for over 11 min with the sane treatment. Don't take call ins if your short handed ijs.
My wife loves football so our tradition is PaPa Murphy's and coke every Sunday. We are on our third year. The service is great and the pizza is better than the Big Boys. Call in, order on line of walk in we have never had a long wait. We like cooking it at home because we like crispy crust. I just add a few minutes to recommended time and its perfect. The price is good and they have good specials.
Went for a bday party for my granddaughter tonight. Was very disappointed that they are applying for a liquor license. They advertise "kid friendly" and "wholesome family fun". Can we have one place where kids can play and not have to be around alcohol?!
Horrible service. Ordered a large and got a medium two topping. Spent $20.00 and got an $8.00 pizza. Manager kept hanging up phone when I called to speak with him. Terrible place. Absolutely terrible.
Awful! The pizza is always hour late and we go to pick it up!. And, they don't care that they're late or that they lie (Sean, the Manager of Duty, tried to explain to me that 8:32pm is the same as 9:27pm). Really. Tatiana (who works the register) is an idiot who will smile while she tells you that they won't put your pizza in the oven until you walk in the door to pick it up. No matter if you ordered an hour or two hours ago and it was supposed to be ready an hour ago Then, the pizza is severely undercooked. I'm surprised no one's gotten sick. And Billy Wood, the location manager, is nice and cordial over the phone but it's only lip service because nothing changes. Steer clear of this place!
Absolutely awful. Many of the games took our money and did not pay out tickets as they should have. The place is staffed with kids that give you a dumb look when you complain about the games not working. The game room is nasty, and the food and "dining" area are not better. If you want value for your dollar, do not waste your time here. The only positive I can attribute to this place is that the bumper cars worked and my kids enjoyed them. Other than that, I spent the entire time punching the "refund" button on the games and complaining to the staff about not getting tickets out of the games. Terrible.
This is the worst pizza we have ever had bar none.
worst customer service experience ever... ordered our food and waited 45 minutes in an almost empty restaurant... when I asked the employee behind the counter to check on our order...he brought the pizzas out in boxes (we were dining in) and I asked how long they had been ready and he said 10 minutes...when my husband complained, one of the managers on duty made a smart remark when my husband walked away and when asked him about it, he tried to instigate an altercation with my husband. Besides that half of the tables had not been bussed when we got there and we're still dirty when we left.
Good thing we didn't see these reviews BEFORE we went. The pizza was really great Went on a weeknight and everyone at this very busy restaurant seemed to love it. Visited Odessa from Marietta, GA we have one there to. mean stuff wow!