This place is run by a bunch of mindless idiots, I constantly have to despute my payoff amounts on my loans because they try to add in their “insurance” even though my vehicles have been insured since they rolled off the sales lot, not to mention they took over a year to do title work on a vehicle I purchased and the way I found out is when I tried to renew the registration, the only person there that has a good head on her shoulders is Michelle and she’s so busy dealing with all the screw ups she can’t catch the ones in progress, don’t bank here if you don’t pay close attention to your balances you’re going to being paying double or triple the amount for anything you finance
I love my credit union. Very good loan rates and friendly staff! I love the convenience of not always having to be present when I need a loan. In just a phone call, I can have exactly what I need! I highly recommend this credit union!
The most friendly and helpful credit union. They go above and beyond when working with members. They offer great rates in loans and savings products.
The friendly folks at Heritage USA Federal Credit Union did a great job at financing our vehicles, and provide consistently great service each time we come to one of the branches.
Recently joined this credit union and found the staff to be very knowledgeable and helpful. The checking accounts are very competitively priced. They give very friendly and personal service every time I go to one of the branches.
We moved from Midland after opening our acct. I called to change our address. They said they couldn't do it and mailed me a form. I filled it out and returned it. I get an address change confirmation from them today. It's mailed to old address. It shows new address as our mispelled last name. Great. Call again. They can't fix it. Must send me a form again. For their mistake! So address will remain incorrect on their records. She said at least when stuff goes out at least it will be returned to them. Really? They could write the book on "How to be incompetent." Unless you have tons of spare time on ur hands to try to get their errors fixed, don't go there. Ever.
As a member they refused a loan to save a human life.
Did offer me a loan to save my fiance life. Purely unethical behavior.Always waving red flags.