Just went to this UPS store. The woman behind the counter Never even Looked at Me or acknowledged that I was there...except that when I said "I was told to bring this item here with this paper to return it"..."What's the acct number" I showed her the paperwork; I handed the item to her (which she took "sideways" from me so she wouldn't have to face me! She said "sign on the screen". There were screens all round me..."Sign On the Screen" she commanded. Then "Sign!"...no words spoken..Without words, she passed a paper to me (a receipt, I guess). Not just rude. Hateful. Angry that I walked in. Angry that I didn't like the behavior. Just Hateful and Angry. As I left she continued staring at the side wall. I'd rather pay an extra $100 to the company I was dealing with than to have to walk into that place ever again! You can feel it in the air inside the door when you walk in. My gosh!!
These people received my shipment 1 week ago. I have called them 9 times just to get an answering machine. The company I ordered from has called 3 times with no luck. What a joke. Website should be considered false advertising.
Fast, friendly and dependable. I have used PS a few times now for courier service and errands, never an issue and the prices were reasonable. I will be using them again in the future.
Customer service is HORRIBLE!!!!! There is one particular man that works there that is just hateful and disrespectful. He needs to know his job is at the Halloween store...get off your power trip SIR (and get a real job)!