My car was having a problem with stalling while I was driving so I brought it to Muffler Man to be looked at. I worked with an employee named Tim who figured out the problem right away, explained what all would to be done and fixed it fast.
The staff are knowledgeable and work fast. The manager is personable and honest. They saved me a lot of money. The replaced a muffler in less than 20 minutes.I've done my research and this Muffler Man is honest. I personally didn't see them smoking in the shop.
I was in and out in 20 minutes, my truck has the exact sound I was looking for. The guys at Muffler Man are very knowledgeable and very friendly. I highly recommend Muffler Man for any of your auto repair/upgrade needs.
The people that work there are very friendly and willing to work with you to find the fix you need within your budget. Fast and experienced and they dont mind if you see what needs to be repaired!
The flex pipes on my car failed, so I went to Muffler Man in Midland, MI. They replaced them with a smaller diameter pipe because they didn't have the correct size in stock. I didn't have a problem with that. Within 6 months, some of their welds failed, and they touched it up with no problem. About a year after my first visit when I had the parts replaced, the driver side flex pipe has failed leaving me with a terrible exhaust leak. I went back to Muffler Man and they refused to warranty their parts because I do not have my copy of the receipt. I took for granted that they would have a copy stored, and unless I can come up with the exact date and dollar amount, they will not bother their "bookkeeper" to find the transaction on their end.Save yourself the headache and go somewhere else.
Great,courteous,exact estimate Did inspection to a t.check brakes,pointed out a tore boot checked fluids
I got great fast service thru them. They did the work for less than most places! Any problem that i did have, they back their work 100%, and they have great management.
I have had just fair service and luck from them. Have been in there three or four times. They dont mind if you stand there and watch them work. I must say thats tedious, but I like to know what is happening with the car. They tell me, that they work from flat rate, which they claim allowed five hours for the work that I had done. They offered to do it for four flat rate hours when I was slow to respond. I let them do the work, and I come home and check my own flat rate book, it allows for only 2.8 hours flat rate time. They screwed me out of a hundred dollars. AVOID like the plague.
I was recommended to go here by a friend that knows the manager, I bought my own mufflers and they installed them.. they welded a hanger on an angle and it broke off.. would not fix their crap work and also charged $100 more than the estimate. would not recommend this guys shop.
They lie to get you in there, waste your time and double their estimate. They also smoke in and around your vehicle.