What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Sent my car there to be worked on.... but they couldn't fix it (not their fault). They didn't charge me & referred me to another shop. Great customer service ☺
If this establishment is based on Christianity, I'm changing my religion. There isn't enough characters left to explain my nightmare with Integrity, so, I must condense my experience.We purchased a used vehicle from them, and was told by a third party that if we noticed ANY issues with the vehicle within a time period of " a week or so", to just let them know, and that the issues would be addressed. After addressing several issues, I was asked to leave the vehicle with them for repairs several times, and sometimes for days at a time. I was lied to each time, was told that "this and that" was performed, and the vehicle was always returned back to us with the same issues, until we wised up...I began marking parts with a crayon after claims of repairs, and would return the vehicle once again, last time being for three days. I was told that certain things had been done, yet parts that should have been removed had not been touched. Screws had not been turned, and bolts not even loosened... The issues still remain after three months of lies.... And, now, I am the "liar" in their eyes, simply because I'm standing up for myself.Ultimately, After telling "Craig", I mean "Pete" ( Pete isn't his real name), that I marked the parts, he became defensive and went on a tirade of how he treats customers with "Integrity", hence the name of the establishment.( I jokingly assume.) I haven't been treated with any integrity, only insult as to my intelligence. I then asked why the reason for going off topic, and what did the name of the establishment have to do with the price of Tea in China. He then proceeded to tell me that my concerns were "imagined", and he refused to give me diagnostic results upon my request, nor any proof (his personal copied receipts, etc), that any work had actually been performed... It seems odd that others find issues with the vehicle, yet the issues are "imagined" by both myself, as well as two other independent businesses, and, as well of many diagnostics performed without prejudice toward Integrity. (?)He did offer to purchase the vehicle back, at a reduced rate of what we have paid for it. Minus parts that we had paid for, no return for labor for recommended parts- Nothing was performed other than shocks, struts that were recommended by them and it wasn't the cause of one of several issues... Why should we have to pay for any labor when this all was my imagination to begin with??? Why did "Pete" want the car returned more than 5 times? My theory is that he knows the vehicle is beyond reasonable repair vs. the price that we paid for it, thus reason for failurer/refusal to produce diagnostic records, reciepts, etc.The vehicle was inexpensive by most persons standards, but, what was paid for it took us more than a year to save for, and he and the person that made the actual sale knew of our dilemna, knew that the car would be used as transport for a 78 yo. cardiac patient, being my Mother, and this is what greed for the almighty dollar does to a person. I'm not accusing the owner of being bad, I just don't believe what has transpired as being right. Where is the fairness and integrity that is claimed?This is a very condensed version, and wish that I could go into every detail. Unfortunately, I cant. But, my advise is... If you're going to utilize the 'services' of these people, always mark your parts. Have original parts rerurned, as well. You cannot be called a liar when you have proof. I'm gathering all my proof, and considering litigation. I have spoken with several people that gave had similar experience with the place, and I've given more than ample time for replacement/repairs, whatever... I'm tired of this. We have nothing more than a very expensive lawn ornament sitting in the drive. Don't let "smooth talk" sway you into any hasty decisions... That one star rating shouldn't exist... I had no choice.Enjoy your review, Pete. It's an honest one... And you know it.
Good honest mechanics, small family business. I trust them with all my vehicles. I highly recommend them.
i took my car to integrity auto,and the service there was great,they were very honest and fair on the prices, its a christian based company and i will be returning for all my automotive needs and i would highly recommend them to everyone.
Great honest people to deal with. Doug is the best.
Very great guys! Been working on my families vehicles for 15+ years!!
I go to them every time I have an issue with my vehicle, even though I have now moved out of town. The drive is worth the peace of mind. The owner is does a very good job of making me feel comfortable with my repairs. Very fair prices.
Great local business. Owner is honest and straight forward when it comes to repairs. Very affordable and work is always done quick.
SCAMMERS Steve aka Mr.B the owner of the shop is a RIP off SCAMMER!! I sold a car to him that was not in working order...The agreement was that for the car I got to keep the windshield!! My husband calls Mr.B and says we will be over to pickup the windshield Mr.B told him to quote tell you wife she has to ask my mechanics permission! end quote WHAT? so at this point I'm fuming!! I call Mr.B and tell him I want my windshield he says come get it in a day or two...two days later my son goes over to pick it up for me and Mr.B says it broke in half and that I'm now SOL!! REALLY!! how does a windshield break in half? Oh and another thing...all of the good reviews were posted by his scammer buddies!
We are from out-of-town visiting Middletown because of a funeral and unexpectedly needed replacement of our water pump. Pete was very understanding of our dilemma. He had the water pump replaced in less than 4 hours of dropping it off. Great customer service.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.