This is the worst hotel I've ever stayed at. There were no non smoking rooms available so I got a smoking room... I don't smoke. But there's burn holes all over the carpets and all over the comforters and sheets. Patched up holes in the door with square pieces of wood. Furniture ripped dresser and nightstand looks like they're 20 years old with paint chipping off everywhere. There is daylight coming through the wall where the a/c unit is at, and there were a couple mosquitoes came into the room because you can see directly outside through the gap. And blood on the door too! I will never stay here again! STAY AWAY! Money wasted!
851 Commerce Center DrFranklin, OH 45005
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I stay at this hotel for 3-4 days every month and I reserve my room also. This time in Jan 2016 I reserved my room and when I got there I only had a reservation for 2 nights they reserved it to someone else!! I used to like this hotel but the receptionist and the manager argued with me and I had an email confirmation!! Never again!! I will take my business elsewhere!! Horrible manager and horrible receptionist!! I gave it 1 star only because I had to!
The management here will rob you blind. They are constantly taking things they think you won't notice. When you barely have anything and struggling it is always noticed. I actually think it is the female manager not the male. I am trying to figure out how to contact the owner.
I stayed at this hotel in June 2015. The stay was fine. Room fine. I do have an issue with the manager of that location. I needed to speak with Paul. I have been able to speak with Paul about the item I lost 3 times. He was knowledgeable about the item(he had it). Each time he said he would call me back and never did. I believe he is a bad excuse for a manager when it comes to personal customer service.
The most pleasant stay I've ever had.. Gabrielle in housekeeping was extremely polite and kind. Wonderful staff all the way around . I will stay here every time I visit Middletown Ohio