It's more of an in the cut laundromat & when I went there I only seen 3 other people come in during the 2 hrs I was there. Not sure if that had anything to do w.it being 10 degrees out or since it's in the back of the plaza & doesn't get heavy traffic because of that. It doesn't seem like they keep the heat on at all or high enough. There's no tv, but they do play the radio & the wi-fi is free (that alone was good enough for me). It's clean & the smallest washing machine costs $2.50/18 lbs, dryer is 25¢/5 min or 8 min. Overall a good laundry.