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Categories
Furniture Stores, Home Furnishings

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Jamie G.

09/02/2013

Overall
I too received very poor customer service

I too received poor customre service from this location from a representative named Karen.
This location and Holmdel are one and the same.

tony.laberdee

01/09/2013

Overall

I recently purchased a recliner chair from this location and was given very poor service, at one point the manager made a comment that she hates when customers come in so late. I originally wanted to pick up my chair but was told the only time this could be done was on a Wednesday morning from the warehouse, so I was forced to shell out the money for delivery. The day of delivery came around and I was given a 5 hour window of when the chair would be delivered, After that window expired I received a phone call stating the driver was running behind. I than called the showroom that it was purchased from and dealt with a very rude woman who told me these things happen and there is nothing you can do about it. Do not go to this showroom go anywhere else no cust service at all.

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