Absolutely love their pedicures. They do a fantastic job, most of the staff does. (Can't say about their manicures since I don't get them.) As for their waxing ? I would NEVER EVER have someone at Tropical Spa Lon do it to me again. She did not follow the outline of my brows. #1 - I have 2 eyebrows and they were both done unevenly. #2 I'm not sure how you can't see the little eyebrow hairs and either wax them off or pluck them out, but I somehow walked out with them STILL on my eyebrows. I didn't want them there in the first place ! I now have a whole new look of a mildly sinister, bad girl....
This is the only nail salon I will go to. The people are always friendly and the owner will always make sure you're satisfied with your nails. They are the best at designs and have the most polish options I've ever seen.
Not impressed. My first, last, and only time I will go to this nail shop. It was stereotypical of the 'Asian' nail salons where they talk in Chinese/mandarin/Japanese the entire time they are doing your nails. The lady completing my pedicure was going to fast and not paying attention that she cut the side of my heal. OUCH! They are priced higher than other salons. I took my 4 and 7 year olds with me and they weren't as excited once they left as they were before walking in there to get their fingers & toes painted. The sparkle faded quick when the ladies were speaking in another language the entire time and rushing them. Ashame.
the staff here is absolute talened when it comes to running a successful business! Not only is this nail salon cleanly but the customer service is always consistently pleasant. I've been to several nail salons through the year but have never found one that comes close in comparison to this spot! My nails always look amazing and they last 3-4 weeks with a gel mani. I am now a regular here and would highly recommend anyone else to come here! Thanks!!
I went in here today to get a mani and pedi more than 3 hours before they closed. I got turned away by a snobby man who said "we are to busy for you" there wasn't many costumers in there.... very rude and the place looks rough and unprofessional. Not coming back here EVER again!
I got my nails done on Sunday , by Monday the next DAY they were already lifting and had huge bubbles underneath. I went there to get my money back so I could get them fixed. HORRIBLE customer service , they were rude and yelling at me in front of their customers! They were saying they would not give me my money back. Called corporate no response back yet. They told me my nails looked perfectly fine. Never going there again. Waste of money!!