the best service in Middletown she installs fast nice atmosphere reasonable pricing has the best hair in Middletown for hair extensions . I recommend her to everybody.
5910 Kirkwood HighwayWilmington, DE 19808
From Business: Trust your hair to Tess African Hair Braiding & Beauty Supply in Wilmington, Delaware. Our hair salon offers a wide variety of services including hair braiding, w…
They have a coupon on groupon for kertain treatment, however when you go to get the service they tell you you should pay $75 more for the whole process treatment. and the groupon is only good for express treatment which is not as good as the whole process one. Not honest in the groupon ad.
I honestly do not like doing reviews but I felt I had to on this nightmare of an experience! This place is a Waste of money and time. There is no magic about the work and I wish I never even came here! I arrived for my appointment at 3 pm and I left at 3 am! an hour of that maybe was spent on her getting my hair exactly how I wanted it. To make matter worst my hair was a mess. You can feel the braids throughout my weave especially with my frontal and the length is nowhere what I asked for. Prior to my appointment, she told me my total cost would be $500 but after being in her salon for 12 hours she told me oh no it's actually $650. I spoke with Melessa the next day to express how unhappy I was with the hair and if she could redo it, she said no she would, however, fix the length with the extra hair I had for free, but I would have to drive to Delaware which was 1 hr 30 min from me. so I decline and asked for a partial refund, she said no and pretty much made it seem it was my fault she didn't do a good job with my hair. After writing my google and FaceBook review, she called me multiple times, last night and this morning, so I finally called her back this morning to see if she was going to refund my money back but instead she argued back and forth with me and called me a liar, a brat and tried to insult me about my hair being thin and my current hair loss and so forth. she will insult her client if she doesn't like their review. No client should feel the way she made me feel this morning. I will sue her if she puts any picture out of me as I did not authorize any, whether it be before or after. I stand by my review. This lady is a liar and forgets conversation she has with her clients then lies on them to make herself look good. But all I have to say is Karma will get her. She went too far and at this point, it's not even about the hair, its about professionalism and conducting herself as a business owner.
Constance M. 11/29/2015I have been a client of Melessa's for over a year getting sew in weaves. When I came to her my hair was slightly damaged from transitioning from chemicals. My A year later my hair is thick very healthy and has grown so much. Melessa's has always provided a very pleasant,knowledgeable and professional attitude. Her salon is comfortable and relaxing and I can go on about all my my wonderful experiences I have had during my visits. The quality of her sew ins are so good people think I am wearing my own hair .
do not go here! I am a Caucasian woman who has had sew ins before but nothing ever like this!! Firstly she is obviously horrible with keeping her schedule straight because a young lady walked in to get her weave installed 10 minutes into my 2 hour process. She told her it would be a half hour. The girl and her mom sat there for 2 hrs. I got 4 sewn in tracks and a few links at the top... I'm talking 4 strands that I did not ask for but she messed up my hair and didn't know what else to do. Then she charges me a whole row for them ($175).My hair was $750 total. She didn't want me to pay with a credit card she wanted cash... Red flag. Even though her website states that she accepts cards. So I wake up the next day and am in excruciating pain. My head hurts so bad, the braids were wayyyyyy too tight. My head was bleeding and after a few hours I developed sores all over my head. I called her immediately to talk about it and she tried every which way to talk me out of getting it out. I said I wanted it out expecting to get my money back because it had only been a day. NOPE. She was 4 HOURS LATE!!!!! then I walk in and she is doing someone else's hair!!!!!!! Again with the schedule. She made me wait even longer!!! She wouldn't refund me because she said she "didn't do anything wrong" but gave me a voucher for $150 as if I would ever step foot in there again! My head was bleeding!!!!She is NOT multicultural as she states and has no idea what she is doing. Do not go here she is a con-artist and all about the money!
Walking through the door you are greeted with "Hello Darling" what can I do for you today? Then the work begins, a real delight to deal with as well is her assistant..my daughter has some very noticeable problem areas with the front of her hair, she took the necessary time to get it right which required two visits! No charge for the second time, requiring just a shorter style than the day before. My daughter has a smile on her face now... :) Will be back!
Great pricing and she does everything right the first time.
As a first time client, I had a terrible experience with Melessa. She was rude and unprofessional. Claims she has a lot of experience with hair styling but apparently none with customer relations. Definitely won't be returning.
I came to Melessa shop in a whim in desperation and it was the best thing I did ever with my hair. She was able to take the appointment right away, there was no wait, she supplied the hair, and I was done under 2 hours!! Amazing!! Then my hair looked so good my family asked me if it was my own and they knew I was getting a weave. Definitely a professional and relaxing place to get your hair done.
I was made to feel very comfortable upon my arrival. After a color consultation I was extremely pleased with my hair color it was very well matched to my own color. Even though it was my first visit I felt comfortable enough to get a hair trim which I was very happy with, will be my pleasure to return to the Xanadu Salon. A.G