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Untouchable Towing & Auto Repair

Map & Directions
(14 Reviews)

170 N Main St, Middletown, CT 06457

(860) 398-2867

CLOSED NOW
Today: 9:00 am - 5:30 pm
Tomorrow: 9:00 am - 5:30 pm
12
YEARS
IN BUSINESS
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General Info
Untouchable Towing and Repair is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.  Untouchable is family owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Brands
Acura, Audi, BMW, Buick, Cadillac, Chevy, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes, Mercury, Nissan, Oldsmobile, Plymouth, Pontiac, Saturn, Subaru, Toyota, Volks Wagon, Volvo
Payment method
debit, all major credit cards
Location
We are located on the North end side of Middletown right under the Portland bridge next to Stone Depot.
Amenities
  • Comfortable Waiting Area
  • After Hour Drop Off 
  • Emergency Service
  • Appointments Available
Other Email

Categories
Auto Repair & Service, Brake Repair, Automotive Roadside Service, Auto Transmission, Wheels-Aligning & Balancing, Auto Oil & Lube, Towing, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Automobile Detailing

COUPONS & DEALS (1)

Reviews

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Richard K.

08/01/2018

Overall
Expertise
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The least honest towing company in the Middlesex country. Owner, Charles Marano, will charge you more than the state maximum for towing rates. His claim is he mistakes the weight of your vehicle to up charge on your tow. Once I was made aware of this, I confronted him, he saw that I had the evidence to prove he was wrong. Attempted at having me sight an agreement terms that entailed me not reporting this event to the DMV and to not post on social media. I refused to sign unless the correct amount was returned. This upset the owner and treated call his friend "the lieutenant of Middletown" to have my equipment inspected. None of which had anything to do with the towing. To add to this, multiple items were missing from the items he towed. Not to be trusted with your car. I can not stress how frustrating it is to deal with Untouchable towing. Attached is a photo of the agreement he attempt to have people sign to save him from legal proceedings. He did not want to pay back the overcharge from the towing and now is dealing with DMV for the matters.

Eve S.

04/01/2017

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I've had a really great experience with this shop. Straight to the point, this is what's wrong, this is how we'll fix it, and this is how much it'll cost. No unnecessary added "problems" or being taken for a ride because I'm a woman. I appreciate the honesty and it's hard to come by these days.

Lisa C.

09/15/2016

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I broke down on RTE 9 and called around to get prices for a tow and Untouchable Towing was the most reasonable so I had them tow my car to where I live in Middletown and I absolutely love the service. They were so kind and professional. I was a bit nervous getting a ride home in a tow truck because I imagine them to be dirty and gross but there truck was super clean and comfortable. If you ever break down give them a call for sure!

Jacob M.

09/13/2016

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I been going to Untouchable for years now. I live all the way and Colchester and won’t bring my car anywhere else. Charles is someone you can trust he is so honest and knows exactly what he’s doing. If you’re going to bring your car somewhere bring it here, you won’t regret it.

Joann B.

09/13/2016

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Charles is awesome. He is straight forward with you and tells you how it is. He isn’t out to screw you over like these other shops like brake pro he actual takes care of his customers and gets the job done right. If you going to bring your car anywhere bring it to Charles at Untouchable Towing.

Kim S.

09/13/2016

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I had brought my Altima here to get an oil change because I had saw they had a deal for $20 oil changes so I gave them a shot. And the service was great. Definitely my new mechanic shop to come to.

Colette M.

09/13/2016

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By far the best mechanic shop I have been to. I’ve been living in CT for quite some time now and I would go to mechanic shops in the past and they would completely overcharge me. Then I found Untouchable Towing. The owner Charles is so honest and super affordable. Not only did he fix my Honda but it seems to be running a lot better overall as well. I highly recommend this shop!

Charles M.

07/21/2016

Overall

Hi very good business family owned and operated for over 10 years Charles is a Master Tech mechanic to fix anything people need to stop making Ford accusations reviews everything people say people should believe go there see Charles he'll take care of you so good me in he knows this thing and it takes care of customers 100%

shyon.logan

04/03/2014

Overall
Very Impressed

The service was excellent, these guys managed to not only fix the issue with my car, but also made it run relatively quieter than before. Very good place to stop by.

ernie.zee

07/17/2013

Overall

We broke down on RT 9 around 6:30 PM. Untouchable came out in the 90+ degrees, hooked us up and got us going. All this and the guy was on vacation too! He gave us a fair price and repairs were made quickly.

Nice shop, good service, honest dealings, what more can you ask for? Good people.

Ernie

EZ Aqua Pool & Patio LLC

Torrington, CT

theresa2525

03/25/2013

Overall

This may be the best mechanic shop I ever been to. The place is super clean, unlike other shops, the mechanic actually knows what he is doing. All of the workers are so helpful and nice. I love the fact they actually explain to you everything that is wrong with your car and what it may need done. And they will also provide shuttle service back home and to pick your vehicle back up if you don't have a provided ride, which is extremely generous. Coming to this shop from now on, i love it.

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