Teresa's Italian Eatery
149 S Main St, Middleton, MA 01949
Phone: (978) 774-6666
Teresa's Italian Eatery & Deli
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Deli, Mediterranean, Caterers, American, Italian, European, Seafood, Continental, Pizza
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Specialties: American Restaurant, Ravioli, American Food, American, Seafood, Parties, Estates
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went there on my sons birthday,just two of us.he ordered veal parm. with fusilli,12.95 plus an up charge of 2.00 for fusilli.i had veal sandwich that was 10.00 with nothing with it .portions ridiculously small. soft drinks 3.00 a piece ,my total bill was 40.00 dollars and we both left hungry.they cannot live on there name,they should be embarrassed to call themselves Italian. its a complete ripoff,
DONT GO THERE!!!! CUSTOMER SERVICE IS TERRIBLE!!! Even the owner Nick has no class!
This is my horrible experience:
Teresa's was my favorite restaurant. I have been there numerous times. Last night (Oct. 13, 2012) was my husband birthday so I decided to take him to Teresa's for his birthday dinner. My husband and I along with our friends have often frequented Teresa's. We loved it! Until last night. What a major embarrassment and disappointment! We were waited on by a waitress named Theresa. Our table was right behind the hostess stand. We were all in agreement that the food was good but the atmosphere was ruined with the terrible service our waitress gave us. We felt more like a bother than a valued customer. She was extremely rude! I repeat, Extremely rude! Not friendly, at all, and acted like she was in a race while serving us. Certain people in our group asked for regular coke, she brought them diet coke. When the people tried to tell her of the error, she just walked away like they weren’t even talking. She never, ever came back for refills or anything. We all sat there for long periods of time, thirsty, waiting for her to come back to request refills and she was back and gone in an instant, without asking if we wanted refills (it was obvious our glasses were empty or next to empty. Two incidents that really irritated me most was, one - my husband ordered and she asked him what kind of pasta?he asked if they had angel hair and she snapped "NO! He said ok. Another incident was while I was eating, I put my fork down for one second and went to pick it right up again and Theresa (waitress) came up behind me (scared me) and at the same time grabbed my dish and as she was lifting it up she said "all done?" I said "well I guess so." I was so disgusted, I just wanted to leave. She came back a little while later and literally threw desert menus in the middle of the table, never said a word and left. She never even asked us if we wanted the desert or coffee/tea or anything else for that matter. She made my husband's birthday very unenjoyable. The 7 of us did want desert but with her attitude was so despicable that we all had had it. We decided to forgo the desert. We had a terrible experience with her months ago and didn’t return for a while because of the awful despicable service she provided then. My husband and I decided to give it another shot. BUT, I promise, we will NEVER RETURN to Teresa's again! I have brought various friends, boasting about the place. What a disappointment! I am totally surprised at your staff. This waitress was not nice. Frankly, she should be work at diner where truck drivers go. You definitely lost 7 customers and we will not be back with any of our other friends. We told them all and they wont be back.
To add insult, the owner Nick called me regarding my terrible experience and apologized on my voicemail and asked that I call him back to discuss my experience. He said call my number I am here (meaning Wed) night until 10pm. I returned his call & the woman who answered said "what is your name", returned to the phone & said "I cant find him anywhere". So, I left another message and is is Saturday and Nick hasnt called back. So, I called today the woman said "which Nick, older/younger"? I said "whoever left me the message." Again, she said "I cant find him anywhere". I never said which Nick so how did she know which Nick was missing? Hmmmmm, sounds fishy to me. Sounds like Nick is just as bad as the waitress Theresa we had that night.
10/25/2011Provided by Citysearch -
Without a decent sit down and take out place in town, Teresas is welcoming and perfect for the town. Serving good Italian food (coming from a Sicilian) it's a great place for a drink, to grab a pizza with friends and family, or have a nice romantic dinner date. With the addition of the martini bar, the long waits aren't so bad because you can check out the ball game, or run into people from town. The takeout menu is just as good, fresh pasta, great desserts and even a function room makes Teresas a wonderful addition to the town of Middleton. Great job, Nick!
Pretty decent food and the service was horrible. The waitress refuse to apologize after screwing up bread, starter, entree for all 3 of us and screwed the children food too. Even after we explained that to the manager (he was good), the waitress refused to accept that she messed up everything. It was our special day and the whole experience made us not to go back again.
03/11/2011Provided by Citysearch -
Born and raised in the North End of Boston, I know excellent Italian food. Because My friend had a broken leg and needed to use a wheelchair, we opt for a restaurant with parking close to the door, as opposed to a Boston restaurant, so we chose Teresa's.
Big mistake, appetizers were tasteless, we had to ask twice for bread and one of my guests ordered Shrimp Scampi, he had to spit out shrimp shells and another guest had bones in his Haddock. The owner walked around like Joe Pesci, talking to his regulars, and bumped into my friend's wheelchair 4 times and never an ""excuse me"". The food is poor quality, and as long as there are suburban Rookies, who actually think they are eating good Italian food, these phony restaurants will stay in business. They are equivalent to Olive Garden food with Joe Tecci prices. They must of really gave the Phantom Gourmet free food for life to have them give this place a high rating, don't waste your money.......
12/18/2010Provided by Citysearch -
Terrible restaurant, they claim pastas are freshly made in house but they are not. Bagged and boxed pasta can hardly be called freshly housemade. Sampler app is nothing but pre made frozen foods, steaks are of the cheapest cuts I had the 8 oz filet and it was choice quality at best yet they charged $24, Sylvan St. Grille does the same thing yet their filet is 7 dollars cheaper much more rasonable for the quality of meat. Also staff is very unprofessional, they give you attitude then expect 20% tips, i'm sorry but i work in the food service industry and thats not how it goes. All in all i will never return there and i advice anyone else to do the same it's a waste of time and money !!!!
10/10/2010Provided by Citysearch -
Heard this placed is packed...must be good, right? NOT
After a forty-five minute wait, we were taken to our table. The hostess said we were lucky because usually on a Saturday there's a two hour wait. First thing we noticed is the layout, lot's of wasted space that could be better utilized for more tables and a more spacious dinning area. The menu is varied and ample; downtown Boston prices for Prince of Pizza level food! It started with thinly sliced bread just like Wonder bread to dip in oil - yuk! The marinara sauce was acidy and tasted like it came from a jar...meatballs...tough and too much garlic to the point of burn. The only thing good about the place is that
richardson's ice cream is right across the street so you're sure to get something delicious there to kill the heartburn from Teresa's. It was a waste of time and money!
08/08/2010Provided by Citysearch -
Have been to this restaurant a few times, usually with a party of 8. Food has been OK. Last weekend I ordered several dinners to be taken out. When I got the order home (a 30 mile roundtrip) I discovered two of the dinners I ordered were missing. I called and was told by an indifferent young woman I could return for the additional dinners. I declined due to the distance. No apology, no offer of any consideration. First I was told I would need to bring the credit card to the restaurant to receive a credit for the missing food for which I had been charged. I protested and was told I would have to speak with the owner. When she returned to the call the woman implied the owner refused to talk with me but she would process the refund. The food we did get was mediocre at best. Seems the attention this restaurant has received from a prominent local TV restaurant show has gone to its head. I'll take my business and my money elsewhere.
05/09/2010Provided by Citysearch -
I went to Teresa's to celebrate Mother's Day after seeing it on Phantom Gourmet. The food was very good. A bit pricey for a restaurant in Middleton, but nothing outrageous. It had a nice atmosphere, good for families. I probably wouldn't recommend it for a first date if you're looking for a romantic place. It's brighly lit and somewhat noisy.
The menu had good variety, something for everyone. The appetizers were good. The entrees were very good. I had the Penne Vodka (yum!). My sister had the Pollo Spinaci (good, but not as good as mine). Mom had the Filet Mignon special (cooked just right) with delicious mashed potatoes. Skipped dessert (way too full). Drink menu was great. Drinks were good. Our waitress was very nice and knowledgeable about the menu.
They had a weird reservation policy. They wouldn't let us make reservations for 3, only 4 or more. I found that odd. They told us if we came in before 6:30, we wouldn't have to wait. We ended up waiting for about 20 min. Overall, I'd recommend it.