Absolutely horrible business. They have you by the shorthairs because everyone needs water. My bill was late and they shut my water off yesterday morning. Paid the bill first thing this morning and here it is, 7:45 at night and my water is still off. Their office is 3 minutes from my house. Absolutely outrageous.
Everytime I have to call them I get someone who is condescending and talks to me like I am a child and have no idea what I'm talking about. If I wanted to be treated that way I would have stayed in duval county with JEA... its not like your prices are any better.