Black Creek Custom Homes
2372 Blanding Blvd, Middleburg, FL 32068
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Notice all the reviews that are 5 starred are from customers who only looked but didn't actually purchase. They're good at talking a good game but when it comes time to actually doing business this company sucks! We purchased a modular home through this company and have been waiting more than 6 months to see it finished. A company in the housing industry with no sub contractors to do the job. No way it should take over 6 months to complete a modular home! One excuse after the other, waiting on permits, waiting on materials, waiting on call backs, waiting on quotes. If the project manager actually did her job there would be a lot less waiting and a lot more production. It's pretty bad when the customer has to answer questions from the project manager on things that need to be done. Shouldn't be the other way around? So expect to spend a lot of personal time making sure things are done correctly because no one from Black Creek comes out to the site. And don't expect them to follow their own estimated time of completion which is 30-45 days from when home is placed on site. They actually make you sign a form acknowledging that! What a joke!! The whole company from the top down is a joke! Stay away like I wish I would have!
Nice homes and the salesperson was real nice walked us through all of them and the homes were beautiful and affordable. The homes were really amazing tall ceilings big rooms and really nice kitchen options. The prices were really good also. We had a great time checking out the homes and they have a very good selection.
We were very dissatisfied, we walked in no one welcomed us like 5 other locations did. We both used the restroom still no one said a word. One salesperson was texting or looking something else up on her phone the other lady was doing paperwork. We were the only customers there at the time. Then I walked into her office she said she never heard us. The place was supper quiet. Then she showed us we're to go then when we get done to come back in. One of the mobile has a bees nest in front of the door and another mobile someone used both toilets so urine smell was horriable. We will not. It from there oh being the up front service was so. Ad we just left headed to another place. So they missed this sale!
I am sorry Lynn for your first experience. We usually try our best to greet our customers. You must of caught us at a moment. Even though it may seem quiet to you we had delivered 15 homes in the last 45 days and there is a lot of behind the scenes work going on for our customers as well as applications being processed for future customers. I went and looked for the bee nest and could not find it. We will continue to look and take care of it when we do. Unfortunately we do occasionally have customers who use the bathroom in our models. We were aware of it when we came in that morning but had to wait for a maintenance person to come and take care of it. Where ever you decide to purchase a home from we wish you the best.
We found this place to be great! The staff was helpful and we loved the quality and selection. Very nice mobile homes the nicest we have seen and the prices are very affordable.
We will be deciding on a model and because of the excellent customer communication skills,it will be from Black Creek Custom Homes in Middleburg Fl.