What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3371 Laurel Fort Meade RdLaurel, MD 20724
From Business: Ourisman Honda of Laurel is an exclusive automobile dealership of Honda which deals in new and pre-owned vehicles. It deals in cars, sport utility vehicles, miniv…
580 Baltimore BlvdWestminster, MD 21157
From Business: Here at Heritage Honda Westminster we have an incredible selection of new, pre owned and certified used Honda cars, trucks and SUVS. Come in to our Westminster Ho…
725 York RdTowson, MD 21204
From Business: Heritage Honda Towson Service Center serving Towson offers great low prices, rebates, and incentives for new & used Honda cars, vans and SUVs. Our Expert Service …
745 State Route 3 NGambrills, MD 21054
From Business: PowerSports of Crofton provides a superior selection of ATVs, side by sides, motorcycles, scooters and more at great prices. Our sales department works hard to ge…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I went for what I thought was a free oil change. I was told when I purchased my vehicle that I would receive free oil change and free car washes for life. It was explained to me that 2 years is apparently a lifetime. They discovered a leaking coolant supply hose then charged me 275 for the repair ,175 witch was for labor. The repair took barely 30 minutes and the part was ridiculously overpriced. I will never purchase another vehicle there or use the service department.
I've always been extremely happy at Golden Ring Car. My family has several cars and we always are treated great. I would recommend them to anyone.
From my experience Al Packer Ford is an honest dealership and I'd recommend them. I went through Truecar and Troy Thacker at Al Packer and his manager Scott beat three other local dealerships on price for my 2016 Ford Transit van. I was innitially skeptical because the original salesman left after I made the deal, but the dealership lived up to every part of the agreement. When the van arrived and we picked it up my wife and I noticed some wind noise in the passenger door. Paul Cox and the service crew did a great job over numerous hours fixing it. I'm accustomed to great treatment from a sales crew, but in the past that great experience is gone after purchase from other dealerships. Paul and the sevice team fixed the issue and we are very happy. I would recommend them for purchase or service.
I would never go back. I paid $350.00 to have my wheels aligned, 2 light bulbs replaced and 2 nails removed from my tires. And when I asked for an itemized receipt he refused.I checked with the dealer ( Lexus of Towson) and the cost would have been $210.00 .I guess he only my business on that day. NO INTEGRITY SO SAD.FYI- I love animals but to have 7 cat's in your place of business is so out of order.
Stay away from this dealership go elsewhere. Believe all the reviews that you read on this dealership quoting and agreeing on one price and then charging another. I bought a 2011 Ford Mustang at the dealership on 12/05/2015 after arriving at the dealership I was told the price of the car was 12974.00. I pulled out my cellphone and showed the salesperson the price on the website was 10974.00. The salesman asked if he take my cell phone to show the sales manager I said OK. The salesperson came back after about 5 minutes and said they could do the price of 10974.00. I waited about an hour to an hour and half for financing. When I went back to financing in my haste and excitement I didn't notice that they had switched the price to 12469.00. When I called to ask why the price was different I have been given different answers from different people. Also they are refusing to refund me the 1495.00 that I was overcharged after the agreed upon and shook on price.
Top notch service! Great prices and better than dealer quality work. Keith is very friendly and knows his way around a BMW. if you want better than dealer quality with OEM parts at independant shop prices, go see Keith at Baltimore motor works
drove down sunday 11am sign on the door says closed on sunday. need to chang web site. been coming here for years service is great.
Lies, Lies, Lies...Not just a great Guns & Roses album, this is apparently the corporate motto at Al Packers Ford in White Marsh.In short, they bait you in the door with excellent prices on the internet, then when you examine a vehicle and tell them you'll take the deal at the advertised price, they come back with a final price over 5,000 dollars HIGHER than advertised. My experience there on 8/29/15 was virtually identical to that posted below by Bryan S. on 10/10/2014.The first lie they told was that the truck I wanted had been transferred days ago to another dealer. As I'm walking the lot not finding anything that interests me getting ready to leave, the sales rep asks if I'd consider a "demo". I said sure, let's take a look... turns out the "demo," is the exact truck (confirmed with the VIN on the window sticker that I printed off their website and brought with me to the dealer) that they lied about earlier when they said they had supposedly transfrerred to another dealer days ago.They then go on fumbling to explain away this first lie with numerous, evolving new lies. We ask if they will knock some money off since there is obvious damage to the truck (gouges in the 20" rim and scratches to three panels on the passenger side, they proceed to lie about how the truck was damaged... "Someone backed into the truck while it was parked here on the lot"... really, how is it then that the gouges in the rims clearly indicate this truck was in motion when the damage occurred... more lies are spewed to cover this lie.Next, indicate they will not knock off any money but they will fix the damages before delivery. I could go on & on, suffice it to say - having dealt with dozens of auto dealership in my life - I have NEVER seen a dealership lie so blatantly AND bait & switch on price so significantly.I pray someone in Maryland gives this dealership what they deserve and prosecutes their blatant bait and switch tactics under the following code:2010 Maryland CodeCOMMERCIAL LAWTITLE 14 - MISCELLANEOUS CONSUMER PROTECTION PROVISIONSSubtitle 29 - False Advertising and Related CrimesSection 14-2903 - Bait and switch.§ 14-2903. Bait and switch. (a) Prohibited.- A person may not advertise for sale merchandise, commodities, or service through an advertisement describing the merchandise, commodities, or service: (1) As part of a plan or scheme with the intent not to sell the merchandise, commodity, or service at the advertised price; or (2) With the intent not to sell the merchandise, commodity, or service. (b) Penalty.- A person who violates this section is guilty of a misdemeanor and on conviction is subject to imprisonment not exceeding 1 year or a fine not exceeding $500 or both.
My Mother had a new exhaust and other repairs done here. Great service all around. Highly recommended.
They sit among themselves and joke about people credit I brought it to the general manager attention and he was very rude like he is on a high level and looking down on me
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.