Very pleased with how our dog Barker is treated and groomed. He enjoys going there.Am thankful for them. Bobbie & Steve Coslet.
this place is awesome,they were open after hours,the staff was friendly and helpful the vet saved me some money by not doing unwarrented x-rays!!!my…
Serving the Michigan City Area.
From Business: Welcome to the Duffield & Pastrick Family Funeral Home.Prior to that, Bryan and I had worked together at another local funeral home for the past 25 years, so our …
My dog day boards at Pet Pals, and he comes home happy every time. I have a terrier mix who can be extremely hyper, and the girls in the kennel handle him very well. They are patient with him,and willing to give him extra time during the day. He is so calm when he comes home,and what pleases me the most is how happy he is to go to the kennel every day. I had concerns about my dog getting more anxious in a kennel environment,but this has been a great decision to give my boy day care at this facility. Grover absolutely loves the girls there,so much I think he would enjoy being with them every day. Would recommend Pet Pals to anyone. The facility is clean,and the staff is so caring. They definitely keep my dog smiling with every visit!
When I got my first puppy he was full of clots in his hair and scratches on his skin from a cat. I took him to Laurie and she gave him a healing bath and cut his hair to make him look like a cute puppy. I take him back almost monthly and always satisfied with how he looks when I get him back.
Laurie is a professional groomer & does an awesome job on my standard poodle and my daughters miniature poodles. I was referred to Laurie by a neighbor that also had his poodle groomed by her when I moved to Michigan City in 2002. She has been my only groomer for all my dogs in the past & present since 2002. She is a wonderful kind loving person that has a great rapport with animals. I have akways trusted her with my furry kids knowing they will come home happy, clean and well groomed! Laurie is in high demand so I always book ahead of time. The wait is well worth it! I would be worried to death if I had to take my Standard Poodle to another groomer thinking that she may not be treated well or may get injured in the grooming process now that she has become a senior dog. 5 stars for Laurie Yay!
I would just like to ask Nancie C listed as unhappy. I have searched my computer database and our written files and can find no record of you. Did you use another name when you came to us? I also would like to ask why you didn't say anything to me about the alleged cuts/ especially since you say it happened 4 times. I would love for you to give me a call at 219-872-2962. I can't fix a problem I don't know about, and would like to understand this situation better and hopefully fix the problem. thank you, and hope to her from you soon. Laurie .
I have taken my dog at least 5 times and 4 out of those 5 he came back all cut up. The last time Laurie did it and he had a big cut on his neck. He was there 3 hours. I was never told about the cuts ever.
I have to seriously question the competency and compassion of any business that would feed an 85 lb. Golden Retriever one cup of food daily, despite both verbal and written instructions to feed two cups daily. Total lack of concern when brought to their attention.
Never a problem with Laurie - except you need to plan ahead because she's in high demand! I love her pick up and delivery service. Reasonably priced too. The pooch is always happy to go there and gives her four paws!
There is no lack of compassion and warmth for dogs at Pet Pal. There is, however, a serious lack of grooming skills and willingness to take responsibility for grooming disasters. Our dear pet went to Pet Pals as a sheepdog; she left a freakish caricature of a poodle! Her massive broad paws were shaped into dainty points making her look as if she were on high heels. Her face was completely shaved. Her thick bushy ears became thin and stringy. The only benefit was that her expressive eyes were visible, yet we worried that this breed of dog is not accustomed to direct sun in the eyes.When we notified the owner of our displeasure, she explained that the cutting has to be blended. Apparently, once they began to make her look like a freak, they had to go all the way. What kind of expertise do they have at Pet Pals? Clearly, it is insufficient.We trust others will spare themselves the regret of having their dogs groomed by amateurs and then waiting months to recover the semblance of their old pet. We erroneously thought that in a month or two the damage would no longer be visible. That was a vain hope. Even after 6 months her ears barely look like a sheepdog's and her beard is stunted - and they may never return to normal. Her overall coat also continues to look sparse. What a mistake to trust Pet Pals with the grooming of our dog!