125 Alexandersville Rd, Miamisburg, OH 45342
Phone: (937) 866-5996
Phone: (513) 422-0541
Phone: (937) 866-1674
Phone: (937) 384-9898
Phone: (937) 384-1737
Phone: (937) 384-1890
Phone: (513) 422-0194
TollFree: (866) 385-9812
Ford Motor Company
Services: Oil Change
No coupons available
01/18/2012Provided by Citysearch -
Absolutely, no service after the sale.
Less than a year ago I purchased a 2011 Fiesta from Interstate Ford. Since then, it has been in their service department for multiple issues, the most recent pertaining to the transmission. Like most people, I have a car because I rely on it to get to work. Well, my car has now been in their service department for over a week. They will not tell me when to expect it back, or even whats wrong with it. They refuse to provide any customer service and would not even give me a loner car. Even their customer service manager would not return my phone call. Let me again stress, this car is less than a year old.
I would spend my hard earned money at a business that treats you like a person, not a paycheck. My advice, find your dream car at a place who will provide you good service -- even after they've received your money.
07/22/2011Provided by Citysearch -
I just wanted to let you know how grateful I am for the inspection your Quick Lane team did on my 2008 Mercury Mariner on. They brought an issue with the wheel bearing to my attention, in the left rear wheel. As it turns out, that area was recently repaired after an accident. I took it back to the body shop, and they confirmed that the part was faulty, and it was dangerous to be driving around with it. Had I gone with just an oil change provider, I may not have known about the issue, which could have been very dangerous. Angie, the Quick Lane manager, should be used by Quick Lane as an example of excellent management. I was very impressed with her control of the techs and the fact that she was keeping people on schedule, as busy as it was. It was a great experience and certainly exceeded my expectations.
07/21/2011Provided by Citysearch -
Lawrence Reynolds was our salesperson and he did a fabulous job. He made purchasing a vehicle easy and enjoyable. I will definitely tell everyone interested in purchasing a Ford to contact him. Todd was great with the finances and Brian helped also. The whole experience was wonderful. Thanks.