Roxy Kattan is one of my favorite person to see everytime I bring my vehicle or visit the Tropical Chevrolet always friendly and always makes me feel welcome has a great sense of humor and good conversation is what you would expect from her. I say very great customer service. Martha Jackson : )
Take your car for Service over to Autonation Chevrolet in Coral Gables (305) 707-0139. I took my 2012 Camaro to Tropical to have the AC checked, it was cooling but in the afternoon, it was taking a little longer. At the end of a long day of waiting and receiving calls from sales people wanting to sell me a new car, they told me that the vehicle delivering the parts broke down and that it was going to take longer. I told them I needed my car so I went to pick it up. The AC was not working at all and they would not accept responsibility. The Service Manager kept insisting on shaking my hand. When I was paying the cashier, he did have the foresight to call her and tell her not to charge for the "services". I lost an entire day, I have no AC and they lied saying that they did not make my car worse.
Frank matos is great and good seller, Adael the technico is good person and entelijente at work, good prices.
Humberto was amazing price was great adael the voordinator was smart, funny, and a great help at delivery time.
The guy that helped us was Humberto and his service was great I probably would not have bought the car if it wasnt for him. Thank u very much.
Everyone was friendly ans grezg service was amazing tech expert was friendly and cool with many questions.
Everything great sales person gio was awesome adael the tech and delivery coordinator was awesome and funny, would buy again great team great price for me.
The whole staff was super accomadating. I really gave Frank and Norman a hard time and even though it was nearly impossible to make my request happen, THEY MADE IT HAPPEN. They made sure that I walked away happy. Thank you, thank you Tropical Chevy. Thank you Frank, Norman, Boris, Adriana, Adeal.
This has been a great experience. Both the sales rep and the delivery coordinator dislayed outstanding work ethics. I highy recommend this dealer.. Will be back again soon.
Adael was great. Very friendly. Frank matos was a great sales person. Great prices. Amazing purchase.