What a Pack of Liars. Moe, the Head bag of dirt, lies out his a.., like its something to do.These Punks are the worst people you will ever deal with.It brings me Great Joy to my heart, to see Dell's stock crash.OK now if you have a problem with this trash, what you need to do is call your Credit Card company and tell them you want to dispute the Alienware charges.Now your credit card company may say you can only go back 6 month's from the purchase date. Mine went back over 8 month's ( I have a feeling the Credit card companys know that Alienware is trash). Do not play their lying a.. games. Pure TRASH and if you have a problem that is not a quick fix, you are forgotten.
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My Dell experience has been a nightmare. I ordered a graphics card for the Alienware Graphics Amplifier. It was never delivered. I've called Dell on numerous occasions. Each time I get a different answer (still no graphics card). Finally, after three weeks, I'm told that this card is not available. After all this, I discovered that my credit card had been charged for this nonexistent graphics card. This has been the most time consuming, frustrating, and un-rewarding experience that I've ever had with a company. They kept giving me false information. I will never deal with this company again.
Ordered a monitor from them online. Called the next day and was placed on hold for over 30 minutes and eventually hung up due to no one answering me. Emailed them and told them I wanted to cancel the purchase because I could not get a hold of customer service to answer any questions I had. They replied back and said that the order was canceled and that I would be refunded. Next thing I know they deliver a monitor at my house a few days later and tell me that I will have to pay return shipping and a restocking fee to get a refund. Poor service
good the lights on time great service
worst service and products, worthless and they do not even deserve a one star rating, they deserve none and they need to work their costumer service and products because both are really bad
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