worst place I have ever brought my boat, it is a trap. Run away from this store, they just want your money.
Amazing service and products. I recommend this store for all marine parts and accessories you need for your boat.
The original owners are long gone. Newest owner just a rip off. Promises Promises and No delivery. Don't trust them for a second. They take your money and lie to you.
Service is non-existent. It's usually difficult to get a hold of anyone. They will happily sell you a half million dollar boat but when it comes to handling the necessary maintenance and servicing, they just can't do it. Its not worth the hassle and frustration of waiting weeks to find out info on repairs. Save yourself the headache and buy from somewhere else and check their service reviews first! Many people have had the same negative experience I have. Just read the reviews.... Happy Boating!
I usually do not review for stores but this place SUCKS! They are extremely rude to their customers and just want to make a sale. My husband saw one of the ladies talking bad about me and they didn't know he was with me. They never explained the return policy, so when I went to return she said, "We told you and you were here for a long time." Does it matter how long I am in a store? I was there for about an hour trying to figure out what I should buy for my full figure. Beautiful swimsuits but horrible employees. Talk bad about your customers and they will talk bad about you for the public eye to see.
Dropped of my jet ski to Uva, told me it might be a misfire to let him look it over and he will call me. Called him cause I had not heard from him and tells me it's running great that he wants to test it in the water that he will call me. I didn't hear from him so I called him again on the following day. He goes off on me yelling that I am very persistent that he doesn't need my business to come pick up my jet ski cause he's not going to work on it any more and does't want it on his property. I tell him I don't understand why he's going off yelling at me over the phone that I need to know what it's going to cost. Tells no come pick up my jet ski and hangs up the phone.When I arrive to pick up my ski it's not even put back together, wires were cut, screws were missing it was a mess. He wasn't even there for me to talk to him. When I get home to take a better look at it. I had to spend money on buying the parts that were missing. When I got everything put together it's not even running anymore It's worst then when I first took it in for something simple. Now I need to take it somewhere else to get to run and spend more money. I don't recommend this guy he need some anger management class. Don't know how he's still in business treating customers the way he does.
My Jetski went from 69 mph to 80 mph good work uva
This is a joke of a business, I ordered some parts and of course, paid upfront. Parts were supposed to be in Miami in 10 days, after the 10 days, no parts, they told me that the shipment was delayed 3 more days, I waited the 3 extra days. Parts never arrived. After back and forward decided to cancel the order and get my money back, (good luck with that one), another 10 days and still no refund, you call and this and these guys joandry or julio are never there or available, they always give you the run around after the money is in their pocket. Had to call my card provider to dispute the transaction. I will take my business somewhere else where they value me as a customer, these are just thieves.
One week turnaround on props and bottom refinish after going aground. Rick and his crew were very professional.
I was having trouble with my bilge pump float switch staying on. i looked online to find someone close to home. I came across their posting and contacted them. After a brief chat discussing the issue I was having we came to an agreement to meet the following day. To make long story short bilge switch was replaced on the spot and is working flawless. Great customer service