STAY CLEAR!!!! Anyone but Jumar. He took money and never showed up to the job again. SAVE YOURSELF THE HEADACHE!!!
We needed pool (very old) resurfacing with a new cement skim coat and new DiamondBrite, and pool deck resurfacing with pavers. We are very pleased.K…
Calypso pool is a great company. They were always on time and all workers were very professionals. The whole construction process was fast and has great quality. Compare to other companies they had a great price. We are really very happy with the final result. I recommend this company as a good pool company.
I signed a contract on 2/28/14, for a $ 48k 17x35 rectangular pool. Paid $9000 upon signing contract. After some aggravation and multiple unanswered calls, on 4/21/14 they came and excavated my old pool (two days work) on 4/23/14 at 7:15 am, I had the owner's son parked his car in my drive way behind my car waiting for me to collect the second draw. No problem there. I paid him $ 12,000 w/ ck and he gave a me a receipt. Since then, I have a hole in my back yard, 7 lies & 100 unanswered calls. Expectations were that by now, work was to have been completed wether permitting. Wether has been perfect, Genie Pools far from it. Next week, I will be sending them the required Certified letter and begin the undesired Legal recourse process.
Worst company out there, our project taken over a year. They came out on Help Me Howard, see below. If you are having issues contact me at email@example.com since several customers getting together to take action. See below, all you need to know:http://m.wsvn.com/article.html#!/108453/0abb105e78af218eb50d4cfab26707bd
DON'T BE FOOLED BY SOME PERFECT REVIEWS!!!!!!!STAY AWAY FROM THIS COMPANY!!!!!! SOMEBOBY NEEDS TO STOP THESE PEOPLE FROM ABUSING CONSUMERS.AFTER 8 MONTHS MY POOL DECK(TRAVERTINE UPGRADE $ 6,300.00 PAID IN FULL MONTHS AGO) ISN'T FINISH YET, THEY WON'T ANSWER YOUR CALLS,VERY UNPROFFESIONALS, AFTER MONTHS PASSED BY I WAS FINALLY ABLE TO MET THE OWNER(RICARDO)ON 01/31/14 AND TOLD ME "THE REASON WHY MY POOL WASN'T FINISH... view more WAS BECAUSE UPGRADES SHOULD BE PAID IN FULL;HE CONVINCED ME TO PAY HIM FOR THE REMAINING 50% OF THE UPGRADE ( WHICH I DID IN GOOD FAITH)THAT HE WILL PERSONALLY TAKE CARE OF EVERYTHING" PAID HIM $ 3150.00 MORE AND I NEVER HEARD FROM THIS GUY AGAIN.I CALL THEIR OFFICE EVERYDAY BUT NOBODY KNOWS ANYTHING,I HAVE TEXTED OWNER AND HIS SON WHO RUNS THE COMPANY LOTS OF TIMES BUT THEY JUST DON'T RETURN ANY CALLS ;THEY JUST DON'T CARE!!.MORE OVER;AS OF 03/29/14 THEY STILL HAD A PLAQUE(CODE OF ETHICS FROM B.B.B ) HANGING ON THEIR WALL WHICH DOESN'T REFLECT REALITY, THEIR ACCREDITATION WITH BBB WAS REVOKED ON 11/19/2013.IF YOU ARE IN A SIMILAR SITUATION CONTACT Miami Dade County: Consumer Protection 140 W Flagler St #902, Miami, FL 33130 (305)375-1250 http://www.miamidade.gov/business/consumer-protection.asp
STAY AWAY FROM THIS COMPANY. I hired them and they are the worst contractors I have ever worked with. they damaged my property and they did nothing to fix it. The pool was suppose to be done by now but it is not even half completed. I WOULD NEVER RECOMMEND THIS COMPANY EVEN TO SOMEONE.
After dealing with this company for the last 7 MONTHS all I can say is stay away. The BBB says stay away. They can't even follow their own plans. They have failed 3 or 4 inspections. They will mess something up, then not show up for weeks, won't answer their phones, won't return calls, and today the owner refused to see me when I went by. ANY GOOD REVIEW IS A LIE. STAY AWAY!!!!! 7 months and I'm still not even close.
This is the worst contractor ever ! I began a pool construccion with them in February 2013 today April 2014 still some inspections from the City never passed.
We had a cracked pool. The shell was almost 30 years old, and it had multiple cracks leaking water. Genie Pools gave us a fair estimate and did warn us from the beginning it would be expensive to repair however thanks to their engineer they were able to figure out a fix and the final amount still was a lot cheaper then demolishing and rebuilding the pool. The work took almost 6 months and while I wished it had been faster and at times I nearly lost my patience the end result is a gorgeous pool that we are glad we were able to repair.
So far Genie Pools came and fixed all the problems I had with the pool, the sinking deck, shifted pabers and the failing pump. Not the greatest at customer service but they did fix all my problems and honestly it still came out a lot cheaper then any other quote I had.