Excellent customer service. I placed a special order for Gluten Free Crackers, Item# 358221with Crystal M. at the Service Desk on 9/17/2018 and was phoned three days later by William to be advised that the order was available for pickup and that the store would continue to stock the item. Crystal really took her time to assist me in placing this order and was extremely pleasant, helpful and efficient and is a definite asset to this store. I had attempted to place this order at another nearby Publix location with one of its managers and after two fruitless conversations about two weeks apart with this particular individual, I eventually gave up on pursuing the matter and was very disappointed in this manager's nonchalant manner. Shopping here was not a pleasure. My spouse suffers with Celiac Disease and this item is a dietary necessity. My experience at Store #1062 definitely restored my confidence in being able to expect quality customer service at Publix Supermarkets.
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Great supermarket. Love shopping there.
The Costco photo center is THE BEST in town. They provide quality work on time and at a great price. My only complaint is that they removed the photo department at the MOTA location!
DO NOT USE THIS ATM!!! Card readers used to steal debit card info. It just happened to me on 6/9/17.
Obviously Publix is known to be one of the best grocery stores, but this location just blows me away. They always have everything stocked, clean aisles, and delicious bakery and deli. Not to mention the kind and helpful employees! I couldn't ask much more from my local Publix
1.0 star rating 5/13/2017 I got the message loud and clear from an off duty City of Miami police officer as she approached my car and told me, in no uncertain terms, that if I am going to come into this store and criticize the cashier for not speaking a word of English, then I am the type of VICTIM they do not want shopping in their store. Since I was paying in cash and a total amount screen was not available for me to view, I had hard time understanding what my total was. I made the comment to that lazy, stupid cashier that she should learn enough English to compete a transaction. As I was about to leave the parking lot, that's when a city of Miami cop ordered me NOT to come back in the store because I was rude to the cashier.IF YOU SPEAK ONLY ENLIGH THE MESSAGE IS CLEAR, THIS STORE DOES NOT WELCOME YOUR BUSINESS.
Switching to BJ. Costco's prices are too high and ads are very poor. These "specials" or "sales" are of no good.
THE MANAGERS LET ME GIVE MY BUSINESS CARDS OUT AND RAISE MONEY IN MY WHEELCHAIR FOR MONTHS AND I WAS FACEBOOK FRIENDS WITH ALEX THEIR STORE ASSISTANT MANAGER AND AFTER TWO TIMES THEIR EMPLOYEES REFUSED TO HELP ME OPEN THE BATHROOM DOOR AND I URINATED IN MY PANTS AND I REPORTED THEM ALL TO PUBLIX AND THEN A CUSTOMER SERVICE EMPLOYEE TWO TIMES AND THEN A THIRD TIME TOOK OTHER CUSTOMERS BEHIND ME FIRST BECAUSE IT TAKES ME LONGER IN MY CHAIR TO ROLL UP AND GET MY MONEY OUT AND AFTER 1 OF THE BAKERY CAFE LADIES GAVE ME A GUAVA PASTRY WHEN I SAID 5 TIMES GUAVA AND CHEESE PLEASE AND WHEN SHE THEN GAVE ME THE CORRECT ONE SHE SAID THE PRICE AND AS I WAS GETTING MY MONEY SHE TOOK ANOTHER CUSTOMERS ORDER MAKING ME SO MAD I ROLLED AWAY AND SHE THEN WAS SO RUDE TO YELL HEY HEYYYYY AND I NOTIFIED THE MANAGER CARLOS AND STEPHANIE THAT FOR THREE MONTHS THERE HAS BEEN A JELLY SPOT STUCK ON THE WATERFOUNTAIN BUTTON AND IT NEEDS TO BE CLEANED AND IT IS STILL THERE! I EVEN BOUGHT PRESENTS FOR ALEX AND ARLEEN A MANAGER AND STEPHANIE ANOTHER MANAGER TO SHOW APPRECIATION FOR ALLOWING ME TO RAISE MONEY THERE AND I BECAME FRIENDS WITH A GIRL EMPLOYEE NAMED SUHAH WHO TOLD ME SHE HATES ARLEEN AND WISHES ARLEEN AND STEPHANIE WOULD LET HER GO HOME WHEN HER SHIFT IS OVER BECAUSE SHE LIVES IN KENDALL AND THEY MAKE HER KEEP HER LIGHT ON AND STAY LATER. I BOUGHT HER AND OTHER EMPLOYEES COFFEES AND PASTRIES TO SHOW MY APPRECIATION AND CARLOS ONE OF THE MANAGERS EVEN BOUGHT ME REDBULLS ON MY BIRTHDAY! I CAUGHT SHOPLIFTERS, CLEANED THE SOUP AND THE CAFE COUNTER AND THE CONDOMENTS COUNTER FOR THEM SO MANY TIMES! IN A WHEELCHAIR! I COULD HAVE SUED FOR THEM REFUSING TO ASSIST A DISABLED CUSTOMER AND FOR ME HAVING TO URINATE IN MY PANTS A LITTLE TWICE ONE OF THOSE TIMES I HAD TO URINATE IN A PUBLIX PLASTIC BAG OUTSIDE! RECENTLY I BOUGHT CEREAL AND MILK AND WAS EATEN IT WHEN ARLEEN TOLD THE PD I WAS SOLICITATING WHEN I WAS NOT AND PD TOLD ME TO LEAVE FOR SOLICITATION THEY ALLOWED ME TO DO WHEN I WASN'T
the FRUIT there is OLD...ALWAYS. I purchased 2 containers of the blueberries and they both had mold / mildew/growth, do not fall for the 2 for $5 or any of those deals and customer service is very very bad
Wow, what a place, no matter what they do to this grocery store in the last 30 years they cannot get rid of the smell,I have shopped at this public since 1970 and I used to work there,the management forced people to work off the clock,fired them because just because, one black person worked there back then and now its a little Haiti publix what happened to the cleanliness and nice checkers,bag boys,no tipping--not this place now it cost me 20% to get them to carry out my groceries. I would give it a zero but I will give one because only for there deli