I have been a longime customer at the above Shell located at sw 107 ave, but on Sunday Dec 13, I encounter a very bad experience, the employee Mr. Rodriguez has a very nasty arrogant attitude, he screamed, yelled and used foul language, I made the mistake of giving him the wrong pump he took my credit card and charged me for the gasoline $15.00 and a pack of gums 1.49 so I went to pump the gas and the gas didnt come out, I went back to the gast station and he started to scream he told me "he was tired sick of people like me" always telling him the wrong pump, so I asked him if he knew that was the wrong pump why did he charged the credit card instead of correcting me with the pump, he didnt answer, I asked him for the credit he threw at me a credit card voucher which didnt show the $15.00 credit, I was in shocked I didnt realized the voucher that didnt show the credit so I asked him what ca I do because I needed the gas, so he asked me for the credit card again all this time he was yelling and stating that he had 19 years with Shell and was not "concern" with people like me, I signed the receipt and I aksed for the manager name he gave me his name Mr. Francesco Belgrini he said "go ahead" talk to him that he didnt care if I talk to OBAMA, he went on and on screaming I left the gas station, upset, nervous and shocked, People like him is what makes business "loose good customers" if he would have make it simple by telling me to change pumps from 2to pump #3 the problem would have been resolved, I was apologizing for my mistakes, he was arrogant, nasty and made my Sunday miserable.
Friendly greeting, understood my requests, very clear about what he would do and how long it would take. Identified and is correcting a longstanding problem with my stick shift. Let one of his workers drive me home. The young man was polite, courteous, and even waited for me to get safely into the house before he left.I will come back and write another review when the jobs are.done. If it turns out well, I finally have my new car shop!
I was going to a family gathering one morning at 7:00 a.m. and needed a few items like ice and chips and soda. Since I was there I also bought hot dogs and bread. They also have Cuban coladas and cafe con leche which helped me wake up. The prices were very reasonable and the place looked very nice and clean and the service was great. The attendant was courteous and helped me find where all the items were. I'll definitely go back again.
Arco Temp Air . Thanks for your service and quick response to my needs to replace my air conditioning system, very professionals and very good quality and price all with warranties. Thanks ARCO
Very Professional the sales Tech Calos S. Help me get financing when four other Companies could not. My installation went great. Thanks
Great customer service plus great price on gas! Mini market open as I waited for my car that was getting serviced. Very happy!
Great service! UPS pick up is quicker then anywhere else. No lines, no waiting time. The place is in very convenient location.
Did the job quick and cleaned up well. No delays no drama. Very prompt to return calls for appointment as well.
awesome I really appreciate the quicker service than it used to be when Yellow Pages never had an app
the best gas station in the area nice people fresh hot food u-haul hand carwash huge c store......