One of the most unprofessional property association managers I have ever had the displeasure of dealing with. Amaly (Amy) Diaz lacks empathy and the ability to address the specific issue at hand. It seems as a tenant you do not have the ability to simply voice your concerns with this property manager. Please work on your customer service skills as well as the ability to even try to show the slightest bit of empathy In the future, as it is vital to the continued success in ones career...
Don't rent with that kind of people ! They will stole your deposit money with small things they made up . When i give the keys to the realtor he said to me everything was perfect and after one month waiting for the deposit check they give me this crap ! I'm really disappointed, i was renting for 3 years and i was never late on my payments
Overall i'm satisfied with their services. Although at first there was a lot of misunderstanding and confusion, i'm glad they were able to fix my code violation. Thank you so much!
Excellent commercial real estate company! They sold my investment firm a multi-bay warehouse and currently manage and lease the property. I couldn't be happier with their attention to detail and professionalism. I would recommend them to anyone that is buying or selling commercial properties.
0 stars for sure! Ive been in customer service for 37 years & I have never gave, received nor even heard of such incompetence. My experience with them has been totally unprofessional. Ive had emergency plumbing situations & called their "emergency #" they advertize & not once did i ever recieve a call back. That is false advertizing. Then, try speaking with a person during regular hours - mission impossible. So, the only way to communicate was to attend a board meeting ( the office is far & I work full time) & even then, when confronted with the ongoing issues, they just tryed to con their way out. No help what so ever.
Caribbean Property Management has been yet one of the best management office I have work with. From customer service to accounting and management side. Everyone in the office is always welling to help you with resolving any questions and or issues you may be having. The staff will not let you leave the office with out helping you! Great management company out there :-)
What a wonderful management company, very gracious, and superb customer service. They helped resolve all my questions and a spectacular management team for my community.
The professionalism of the assistant for my community has made my community extremely easy. Melissa have been there each & every time we needed help and assistance. Their ability to listen to our needs as a Owner/resident in every aspect of making sure the homeowners are taken care is among the best in the industry. Thank you Melissa for all you do for our community!
Andree L. Browne:With the whole gate system change for my community by far Melissa went out of her way to make sure that I received my gate remotes and cards to have access to my community. She is a very nice lady to speak with at the management office and always is available when I call her extension 110. Thank you Melissa for everything you do for our community Oasis.
turned in my application and was informed it would take 10-15 business day to be approved. had my application ready within 5 days. receptionist was really helpful with all my questions. great customer service overall.