We live on Miami Beach and drive all the way south bcs this store is so special. Family run and they're both honest and friendly. Will recommend the right item, even when it's less expensive and let us know when supplies are going on sale. You don't get that very often!
From Business: Pinch A Penny Pool Patio and Spa is America's largest franchised pool and spa care company. Our family of over 240 stores have kept swimming pools healthy and spa…
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Stay away from this place,They are eager to sell but not to provide customer service after the fact.I purchased a spa and grill island for $14,500.00 and had issues with both since day one (in 2016) and the issues are still there. They are incompetent and aggressive, unprofessional and rude.I have never been so disappointed in a store. I would strongly recommend staying clear away from this store.Do not trust them.
I hired this companies do to a cleaning on my pool after 3 weeks nobody cam to calming my pool but I received the invoice for cleaning . I call then and they told me that someone pass by yesterday and did the cleaning .I was surprise because my baby sister was at home and the guy told her that he will not cleaning the pool because the pool is to big and they want to charge me more ....they are the one who give me a quotation for cleaning services and I accepted the price they proved .after that I received a quotation for replacing my timer .I didn't understand because my timer was working find but when I get home yesterday I find that my timer is not working anymore so don't work with this companies they are not professional at all
Great customer service! I have the pleasure of being the owners front door neighbor and I know them personally not just as my pool supply service. Great knowledgeable people.
One of the best Pool store around Kendall. They have the best prices and customer services around . Whatever do you need they have and can fix it anything. They have a great knowledge in what is related with pool maintenance, chemicals , ,repair etc.. I personaly recommend it from my previos experience with Gm pool Suply, I recomended with out blinking .. Give them a tray ..
My pool was green and Clean Pools solve my problem in less than 24 hrs. And gave me a good price for monthly service.
GOOD SERVICES AND THEY HAVE THE BEST PRICE AROUND THE KENDALL AREA .
DON'T BE FOOLED BY SOME PERFECT REVIEWS!!!!!!!STAY AWAY FROM THIS COMPANY!!!!!! SOMEBOBY NEEDS TO STOP THESE PEOPLE FROM ABUSING CONSUMERS.AFTER 8 MONTHS MY POOL DECK(TRAVERTINE UPGRADE $ 6,300.00 PAID IN FULL MONTHS AGO) ISN'T FINISH YET, THEY WON'T ANSWER YOUR CALLS,VERY UNPROFFESIONALS, AFTER MONTHS PASSED BY I WAS FINALLY ABLE TO MET THE OWNER(RICARDO)ON 01/31/14 AND TOLD ME "THE REASON WHY MY POOL WASN'T FINISH WAS BECAUSE UPGRADES SHOULD BE PAID IN FULL;HE CONVINCED ME TO PAY HIM FOR THE REMAINING 50% OF THE UPGRADE ( WHICH I DID IN GOOD FAITH)THAT HE WILL PERSONALLY TAKE CARE OF EVERYTHING" PAID HIM $ 3150.00 MORE AND I NEVER HEARD FROM THIS GUY AGAIN.I CALL THEIR OFFICE EVERYDAY BUT NOBODY KNOWS ANYTHING,I HAVE TEXTED OWNER AND HIS SON WHO RUNS THE COMPANY LOTS OF TIMES BUT THEY JUST DON'T RETURN ANY CALLS ;THEY JUST DON'T CARE!!.MORE OVER;AS OF 03/29/14 THEY STILL HAD A PLAQUE(CODE OF ETHICS FROM B.B.B ) HANGING ON THEIR WALL WHICH DOESN'T REFLECT REALITY, THEIR ACCREDITATION WITH BBB WAS REVOKED ON 11/19/2013.IF YOU ARE IN A SIMILAR SITUATION CONTACTMiami Dade County: Consumer Protection140 W Flagler St #902,Miami, FL 33130(305)375-1250http://www.miamidade.gov/business/consumer-protection.asp
Our New Swimming Pool, Pavers and glass tiled Jacuzzi came out GORGEOUS. The Price while High was reasonable for all the items we included and materials. I simply LOVE my new house. Best part is my Ex Husband was the one to foot the Bill. :-)
They lost their BBB accreditation and are not #1 in on time completion. Worst customer service and they will never return a phone call. Good luck speaking to the owner unless you speak Spanish... Company's promises that are in their welcome package are a joke. Sad to say because the finished pool is very nice, just wish they knew what good customer service is!!!