This is in response to the review dated November 15, 2012. Our company Gray Dolphin Pools & Construction, Inc., was contracted to complete a swimming pool renovation for this specific client. At the time of our renovation to the swimming pool there was renovation being done to the home. This homeowner requested to our company to complete a swimming pool renovation without a permit but our company is very responsible and refused. In the meantime, the home was being renovated without a permit. Our company is being accused of DEFECATING IN BUCKETS, AND LEAVING THE BACKYARD MESSY. This homeowner is accusing our company without any evidence as at the time other workers were renovating the home. It's amazing how client's list complaints but they do not speak the truth. If our company had to delay our work it was as a result of the homeowner being late on there contractual payments. We perform our work based on payments made. If payment's are not made on time we will MOST DEFINITELY stop work. With regards to the ladder. Our company replaced there existing ladder. Once the client made a complaint we contacted the Manufacturer for the rust spots. The manufacturer went to property and promised the client a Powdered Coated Ladder and the client agreed. It took the Manufacturer 5 Months to deliver the ladder. As soon as the Manufacturer delivered the ladder to our company we immediately delivered and installed. This client spoke to Robert and he informed that the ladder was not under his control as client made an agreement with the Manufacturer. This is in Respond to the review dated June 17, 2008. This Pool's Deck was repaired in 2008. As to the Diamond Brite, "Homeowners agree that the Plaster is not guaranteed for evenness of color and may not be the exact shade anticipated...The Plaster may become streaked, Blotchy, or have a mottled appearance over which the CONTRACTOR has no control...Due to the atmospheric conditions(Humidity, temperature, etc.) during plaster, lights and/or dark streaks (a marbleized look) may appear in the plaster and may be more pronounced on a cloudy day or at night with the light on, These conditions are beyond the CONTRACTORS control." This is coming from the Manufacturer Company, SGM. As to the problem the client had, Our Company sends the clients Warranty to SGM, which is the Manufacturer, to resolve the issue. Once again, this was handled in 2008. If anyone has any questions or concerns, please do not hesitate to contact us to resolve any issues someone may have. (305) 207- 0606
Our Pool was pea soup green! My husband just wanted to make a huge planter out of it. Ken from Clearwater Pools, gave us several options to get it blue again within our budget range. He gave me time to comparison shop and his was prices were competitive. They were extremely patient with my 50 questions and messages about my pool. Our pool guy , Deivy, explained all instructions clearly in order to get our pool Blue and clear as quick as possible. It is great that in todays economy, people can understand that we sometimes have tight budgets, and they were very understanding of that. Thank You!!
Home projects are often a pain in the you know what, but not with Clearwater Pools. They just finished renovating my pool and I was more than pleased with their professionalism and skill. Ken, the owner, is one of the nicest people you'll ever meet and he knows everything there is to know about pools. I got three estimates and Clearwater's price was competitive. One of the reason's I went with them is because Ken helped me save money by refinishing the coping around the pool instead of replacing it. Everything looks great! I highly recommend Clearwater Pools!
We needed pool (very old) resurfacing with a new cement skim coat and new DiamondBrite, and pool deck resurfacing with pavers. We are very pleased. Ken Manheimer, the owner is excellent with customer service and follow up. They are very trustworthy and, even a year after the job, they are very responsive to any questions or any issues you may have. We looked at a number of companies and decided to use Clearwater; we would use them again and I would definitely recommend them!
It's easy to complain when you're disappointed with a service you receive, but sometimes people forget to let someone know when they've done a GREAT JOB!!! I used Clear Water Pools to refinish my pool and they were wonderful, not just at the time of the job, but afterwards when I ran across problems with my existing pool service. I have since then fired my old pool service and switched to Clear Water Pools and I am confident I am now in very good hands!, ����
My family is having a great experience with this family owned company. We renovated our pool. Great and caring service. Excellent work: Fair prices: Professional staff: Always happy to help: Finish their work on time as promised: I would only use this family owned company, they care about their name, my wife and I trust them with the safety of our 2 little girls. We would not use anyone else ! Richard and Dianne Cohen "Cocoplum"
We are so happy with the service that All Florida Pool and Spa has given us . They came out to our house the same day that we called and were able to replace the pool pump that same day. The technician was very courteous and professional. We will certainly recommend All Florida Pools and Spa to all of our friends. Thanks for the great service. Schaf
It was very important to us to get the right spa. My husband has been enduring severe lower back pain for the last few years due to an old injury. It had become increasingly worse and we were hoping that a hot tub would alleviate the pain and help him avoid risky surgery. Frank helped us to select a spa that was in our price range.
Calypso pool is a great company. They were always on time and all workers were very professionals. The whole construction process was fast and has great quality. Compare to other companies they had a great price. We are really very happy with the final result. I recommend this company as a good pool company.
The pool turned out beautiful and we couldn't be happier. Javier did a great job with the design and the rest of the guys did a great job making it a reality. Every person involved did a fantastic job. We will recommend you gladly. Thanks again for all the hard work and professionalism