Todo pésimo, el primer dia que vengo y fue muy decepcionante , el servicio demirado un aperitivo k pedí y nunca llego coctell de camarones y lo tuve k cancelar, la comida fria , mi esposo pudio un NY ST bien cosido y vino casi crudo , la ensalada si aliño y a pesar k padi aceite y vinagre nunca llegó, en fin , un desastre , vine a este lugar poe las promociones en radio y televisión pero no se lo recomiendo a nadiw mas , lo unico k salvo es la botella de pino noir k pedí, nada mas , prefiuero la carreta o cualkier latin cafe , quuzas tuve mala suerte hiy domingo julio 29 k ademas vine por el especial de lacon ahumado y a las 7 00 pm ya no habia , en fin k puedo decir 🤨🤨🤨🤨
Updated 7:30pm 7-25 7 days latter I finally got my refund.In my professional opinion that If I did not write accurate yet negative reviews on every site, I could, that I still would not have been given a refund for The lack of services rendered! Again in 40 plus years I have never experienced or heard of a restaurant not responding to these Accusations I made , with an apology or explanation. The lack of that shows the owners character and lack of concern for people bashing his service. He must think he can keep treating people like that with no loss of business to him .....] The Pizza is ok. The service is terrible! They are understaffed! The staff is not trained to make decisions that could possibly turn a irate customer happy again. I will never go back, based on my treatment of my last two attempts to spend my money. And speaking of money, it's rare that a Pizza Delivery joint asks for cash before they take your order. It's 2018 not 1980! The wBoss/owner has no idea on what it takes to last in the food business! Making an ok Pizza is not what it takes to stay in business for the long haul. Every other time, I have tried to call in a delivery order. I get put on hold and forgot about. The few times I did get a chance to place an order The orders were late and the pizza was cold. I live very close there store. Last night I ordered at 7:17pm, was laying down after a long airplane flight. I fell asleep awoke at 8:45 called after being continuously put on hold and finally got through I was told my pizza will be there by 9 o'clock. After 9 o'clock I began getting angry. I called back four times to cancel the order. Each time I was put on hold....The second the phone was answered . To add to my frustration, I finally got through and after being told the pizza is five minutes away I said ( At this point I want my money spent on credit card refunded) I assumed the reply would be "ok we will still deliver your pizza " It is on its way and next time it will be better. "Instead I was told the pizza will be canceled ."That did not make sense since I had just been told it just around the block.??? 7/23.. update still no credit, when I call there is a acting manager. They say they need to call manager to get my credit. Stay away!! If I can warn you. Update 7/25 still not refunded...
Mi experiencia no.fue buena, al momento que llegue en 10 minutos vinieron 4 veces para tomar el pedido Demoraron 1 hora en traer la comida, cuando la trajeron un plato no era el correcto, lo cual llevo 20 minutos mas, el lugar no estaba muy concurrido dos mesas mas con clientes lo cual a mi entender podian estar mas al tanto sobre los clientes que estaban en el lugar quentuvieran bebida, etc... mi pedido era milanesa napolitana con papa fritas ybensalada rusa la ensalada rusa er a mas pure ruso que ensalada 😂 y las papas fritas duras como refuerzo de baldosa, despues los otros platos cubrian las espectativas, al momento de pagar teniamos que dejar propina lo cual consideramos que no habiamos sido bien atendidos( se le pidio pan extra a la moza porque el pedido estaba demorando mucho y no quedo muy contenta) dejamos 2 dolares y nos fueron a reclamar la propina, se le.explico que no habiamos estado conforme ni con con el servicio y de una forma muy despectiva exclamo GRACIAS!
Their meals are so juicy and flavorful. I honestly have to say better then segios or riconcito. Delicious. Very nice small cute place.
The reason for this review is not to rate the food but the service. Let me explain. I have always ordered my lunch from here for many years and have never had an issue with my food until last week. I ordered my usual which is a chicken breast with a salad. Once I sat down to eat my lunch the chicken was rubbery and unedable. I was disappointed and threw the food out. I was not able to eat that day. I did not have time to drive back and return my food. So we called and spoke to the owner (Gloria). She was very unapologetic and really unhelpful. According to her I waited to long to call her and complain. She went on to tell us that she severed a number of chicken breast and no one else complained. She stated that we should take the food out 9f the garbage and take to her. I for one will never order any food from there again and I will make sure no one in my office either.
Have ordered Pizza from them and has been excellent ,good service and very polite and prices are not bad
Super friendly staff, & yummy food
This is a take out and delivery place.The other day I ordered a pizza and after an hour waiting I called back.They had me under a total different address and after talking to an employee the manager came on the phone and asked me if I want to cancel the order. There was no apologies or what can we do to make it right.Due to no training a manager at these places has not much idea of how to talk to a customer.In future, we will get our pizza from any other place but never any more from papa johns.
Can't say enough good things about Pizzarello! Every time we have hired them the experience has been incredibly easy,the pizza amazing, and our guests very happy with everythingFrom the start Rubens and his team are true professionals. He's incredibly fast at responding to e-mails or calls, and always comes up with amazing menus tailored to the specifications of the client. Pizzarello has never let us down in terms of timing - they're always on time (if not early), Friendly, and ready to go the distance if anything is asked from them. Did I talk about the pizza yet?! It's easily some of the best pizza being made in Miami, their signature pear special is mmmmm.... delish!What ever your needs, we very highly and confidently recommend Pizzarello!
Great pizza! best in town... Its always packed do be ready to wait but its definitely worth it! 5/5, will go back many times more.