I got married here recently. I picked this place because I only had a few guests and from all of the banquet halls this is the one that had the nicest small hall. I was very happy with how everything turned out and Eliette was very nice and helpful. She did a lot of things to please me and I know that I wouldn't have gotten such good treatment somewhere else. I gave them 4 stars instead of 5 simply because I found out the day before the wedding that the chocolate fountain was broken but I think they simply stopped offering that service since I did the contract with them a year before my wedding, but instead of telling me I think they made up it broke. I just checked their new packages online and they no longer offer the chocolate fountain. Also, I was supposed to get the cake with ice cream and they didn't give ice cream. I was supposed to get the drink Absolute and instead they game Smirnoff. Also, some guests complained that the appetizers were placed by the bar instead of the server taking them to the tables and one guest who was at the bar did not get the cake at his empty seat. Another thing that upset me is that a random guest asked for the left over cake and the server gave her the half of the bottom tier which was big. We paid $150 for the upgrade of that cake and I wish the server would have told no to that guest and save me the bride that cake. Finally, I LOVED this places despite the little things that happened but one thing I do want to warn people about is the photographer Collar. He seemed nice at first but was VERY rude to my guests on the day of the wedding. A lot of my guests were annoyed because of how rude he was to them. I had to beg my guests not to say anything rude to him and I also had to do a lot of apologizing to my guest for how he spoke to them. Some of the many good things were that the place is beautiful, the food from Chef Jozeito was deilcious, the cake from Selvas bakery was beautiful and super yummy. Once again Eliette was extremely helpful and understanding. They charge in order to change the date of your event and she allowed me to change the date and time with no charge. She also set up about three tables with different decorations for me to pick the decoration I liked. I was very detailed about what I wanted and I kept changing my mind about what I wanted and she was always patient with me. Although a few little things did not turn out the way they were supposed to I will definitely go back to them for future events just because of how good most of the things were. I knew little things would be forgotten but i still LOVED how everything turned out. She also came to me the day of the wedding to ask me if everything was ok. I have nothing but great things to say about Eliette and Royal Ballrooms. Hopefully I will go back for an anniversary celebration or baby shower.
Never did I imagine to have such a wonderful night like the night I got married. Specially because of the help of Lina Espitia and the Aqua Reception Hall staff, I had the wedding reception of my dreams. While I was trying to finish college in Gainesville, FL, my mother took charge of planning my wedding. My mother, a detailed-oriented and picky woman, felt an excellent customer service experience from Mrs. Lina, who is also very detail oriented and open to my mother's Venezuelan ideas and party traditions. Because I have some experience in the event planning field, I understand and am grateful all the hard work of the Aqua owners, and the respect, friendliness and professional work of Lina's staff. The day of the reception, which was on June 20, the staff was attentive and professional. DJ Mike has a lot to offer to the dance floor. He has an ability to be flexible and catches on quickly to the guests' music preferences. I may be biased when it comes to the master of ceremony, since I've only met one ever, but he was exceptional and made my first dance with my husband and my dad's dance special. The food was incredible and the photography services, which were recommended by Lina, were exceptional as well! Everything my mother and I imagined the wedding to be came to reality. I was impressed, the guests were impressed, and my mother was happy. To say the least, I would be very happy to work with the owners again. I would never agree with any negative comments towards these amicable and professional staff or the owners because I know Lina will go above and beyond to make your day special! If you are thinking about contacting this vendor, don't think about it twice and just do it. From one ex-bride to a future bride, I hope your wedding night is as special as mine was.
From the moment we walked into Aqua Reception Hall we were greeted with a friendly and helpful staff. Lina and Samantha are absolutely amazing! They helped us with every detail for our event that helped make that night special and unique. Our event was booked a month before the event so we knew there was little time and much to get done. My father's 70th surprise birthday party was as unique and special as he is. The event planners helped make this day an incredible memory for those of us who were there to celebrate his special day. Each and every guest was greeted by the friendly staff at Aqua. We wanted a celebration that was cozy and intimate so he could enjoy time with his loved ones, and Aqua was able to accomplish that with big and small details alike. People had a marvelous time dancing the night away and taking pictures in the photo booth. We didn't want your usually sit down dinner so we chose the stations. The food was exactly what we were looking for and nothing was left over because our guests ate everything! The cake designer they recommend is another gem! I've lived in the area of the bakery all my life and had never heard of Cynthia the cake designer but I realized I was missing out on her delicious cakes and her amazing decorating talent. She did an amazing job in creating a cake that was unique and went with the theme and colors of the party. And what can we say about the staff and servers....diligent, delightful and wonderfully helpful until the very end of the event. Everyone was always making sure we had what we needed and offered their help until the very end of our event. I'm definitely recommending Aqua to my friends and family and hope to use their services again in the future.
hola quiciera tener una pagina entera para poder escribir que tan agradecida estoy con Aqua Reception Hall y Lina Espitia su duena, Mi evento no fue una boda, fueron los Sweet 16 de mi hija Mariana y puedo decir que no tengo palabras para expresar mi agradecimiento por tan hermoso, fabuloso, elegante, increible, maravilloso e inolvidable evento. cumplio y paso mis expectativas, su gusto, sus detalles, la forma como manejaron todo, sus disenadores, su florista, la que hizo el cake de mi hija fueron personas super amables y con un gusto excepcional, sin dejar atras su chef, su Dj y su maestro de ceremonia, sus meseros, todo su equipo de trabajo fueron excelentes. Fue una noche inolvidable, su salon increible a la altura de los mejores, la hora loca fue increible, el photo booth lo mejor y lo mas hermoso de todo esa forma tan profesional pero a la vez tan calida y personalizada que maneja la senora Lina Espitia, toda mi familia y amigos quedaron encantados con toda la fiesta, tuvieron cuidado hasta del mas minimo detalle.solo me queda decir que lo que pague por la fiesta de mi hija no se compara con lo que obtuve. Gracias Aqua Reception Hall, gracias Lina y a todo tu equipo por haber hecho de esa noche, una noche que ni mi hija, ni nosotros, ni mi familia y amigos olvidaremos nunca. Mil y mil gracias. Monica ,
My wife and I recently hosted our daughter’s 15’s at AQUA Reception Hall in the month of May. I am not one to write many reviews, however, I am taking the time to write on how beautiful this venue looked for our daughter’s quinces.She wanted a Paris theme, and AQUA gave us more than what we expected. The staff starting with the sales associate(Samantha) to the general manager (Lina) and all the vendors, not only had the patience and professional courtesy to deal with us but made our daughters dreams a reality. The food was amazing and very tasteful. The venue went out their way to add some additional items which were not included. Thank you so very much. It’s the small details that make the difference. The music, lighting, decoration, photo booth, and staff were amazing. Our coordinator said we had nothing to worry about that evening, and that is exactly how it happened. My hat’s off to Lina and the rest the team at AQUA. All of our guest are still raving about our event.
On May 31, 2014, we had the pleasure to celebrate our daughter's 15 birthday in Aqua Reception Hall. The place was beautiful, the food was delicious and the staff super helpful and friendly. Besides, we could not ask for more in terms of the decorations. We chose an under the sea theme with seahorses, starfishes and pearls, and the place just looked stunning. All my family and friends were very pleased with the Reception Hall. Everybody was asking us how we found that beautiful place. The kids enjoy the party so much because there is a special feature in Aqua where the DJ is placed in a platform. I never saw something like that before in any other reception place.I highly recommend Aqua for any celebration because it is a place that hasn't compare with any other and you really enjoy your celebration!I won't forget my daughter's face when we entered the place, she had a smile that is going to be engraved forever in the bottom of my heart.
My wedding turned out to be everything I pictured and more. One month before my wedding I had my reception set with another company and they ended up telling me everything they offered me was a lie. I desperately started looking for a new place and by a miracle I ran into Aqua and they had one opening for my wedding date. I met with Samantha the next day to discuss my needs and wants and she was so pleasant I chose to stick with them immediately. They had a little over three weeks to plan my perfect wedding and they did. Lina, Claudia, & Samantha are amazing they go above and beyond to help and facilitate your wedding day. All my guests were in awe of how beautiful and modern everything was. Thank you aqua for making my vision a reality and going the extra mile to add a few extra sprinkles on top! I would definitely recommend Aqua to anyone and if I ever need a reception again I'll come back to Aqua without a doubt. So satisfied! Lura
Every time I think of how my wedding turned out this past Valentine's Day I want to cry. That first look I got of the venue, before all the guests came in from cocktail hour, took my breath away. Absolutely everything was perfect. The staff at Aqua Reception hall helped me plan out my vision every step of the way. When things didn't sound like they would work with my theme, they gave me their professional opinion and it turned out amazing. Every question that I had throughout the planning process, they answered almost immediately. I served my guests chicken Marsala with mashed potatoes and roasted asparagus.... AMAZING. The serving staff was wonderful and they made sure everything ran smoothly the entire night. If I could do it all over again, I wouldn't change a thing. I really could go on and on about how perfect the night was. My dream truly came true... Thank you so much Aqua.
I have just finished celebrating my daughters 1st birthday about 12 hours ago. I would have written this review sooner, but was too tired to do so and decided to write the second I got up this morning.One thing is for sure, whenever I have my second child, I will DEFINETELY choose this place again. Hands down! The customer service was exceptional! The staff was incredibly helpful and very attentive to our needs. Once I said the food was ready to be served, they SERVED. The staff went to every individual person and gave them a plate of food, my guests didn’t have to get up and get it. Funtasmic gets a 10 thumbs up plus 10 stars (if i was able to give that many)!! Truly recommendable! There may be nicer places out there, but the service here blows any other party place out of the water. I can’t wait to use this place again!
Bueno solo tengo palabras de agradecimiento para todo el personal de Royal Ballrooms, desde los duenos, Cristina y en especial para Adys que trabajo arduamente con nosotros en todo los preparativos del salon. Una comida excelente, un buen servicio, los meseros siempre pendientes de lo que pudieramos necesitar mi esposo y yo. Lo mas importante es que todos nuestros invitados quedaron super contetos con los resultados de nuestra boda, el salon se presta para todo, es un salon super moderno y ademas tiene como una tarima donde pudimos hubicar a la orquesta que contartamos sin comprometer espacio. realmente nunca pense que fuera resultar algo tan lindo por um precio tan economico. De nuevo mil gracias a esta familia de Royal Ballrooms y recomiendo este lugar con los ojos cerrados. Mil gracias. Antonio y Monica