18063 S Dixie Hwy, Miami, FL 33157
Phone: (305) 424-8680
Parking: Lot, Private
Bike Parking: Yes
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
No coupons available
Unfortunately, the management tonight was TERRIBLE! Extremely rude and disrespectful. We have a team that has placed multiple orders (about $50-$90 each time) for delivery to the hospital down the street. While the prices are higher than the regular chains, the food has been reasonably good. We called to place our order as usual, but this time the price for one of the plates was higher than the menu online. This plate has been ordered multiple times (Lobster Ravioli) and this was the first time this was an issue. Called this establishment to speak to someone about the discrepancy. The initial person explained the price online is incorrect, he said maybe that's the price if you order online and he couldn't do anything. Adelia (manager, or posing to be a manager) comes to phone and says there's nothing she can do. So we decide to cancel the phone order and order online. She says once the order comes in, she'll charge us the increase anyway. As a result, we cancelled our order in fear of repercussion on being disrespectful or unhygienic with our food. We called back to get the correct spelling of the manager's name and a young man answered, put us on hold and came back to the phone laughing and said we can't have it; she refused. So I ask for the owner's name and young man puts me on hold once again; comes back to the phone laughing harder and says "The owner says if you want his name you have to come over here for him too." and then the employee hung up on me. I called another store in the chain to ask for the owner's name of that location and was told the owner for the Palmetto Bay location was Alex P*** and Tommy (last name unknown). I asked this employee if the owner regularly works on a Saturday night, he said he was unsure. Hopefully, for their business sake, he doesn't and did not actually say that to a valuable team from the community.
great pizza place, steves pizza is a nice restaurant the pizzas are well cooked nice ingredients everything is perfect too much or less of something , they have toppings on pizza that i never even heard of before i really cant accept the fact that their pizza is better than most of the local pizza store like Dominos, Little Ceasers, Pizza Hut, and Papa Johns. Nice Steve keep it up
We ordered from the Steve's in Palmetto Bay and I have to say we were very disappointed. First when I called to place my order the kid was laughing and not very professional. When we went to pick it up almost every staff member was coughing and sneezing. When we got food home everything was packed in bag upside so dripped everywhere. We ordered 3 dinners. They were covered with way to much cheese and just didn't look or taste fresh! The only thing good were the garlic rolls. I will never order from there again and what a waste of $40.00!!!!
The pizza is great. Doesn't make up for all the other problems. Outrageous wait times, outrageous prices, rude and arrogant staff that have an attitude that they are doing you a favor by letting you be their paying customer. I refuse to go there anymore. Mario's is just as good and they don't treat you like garbage or make you wait forever and charge reasonable prices.
04/17/2011Provided by Citysearch -
If you had asked me about this place years ago I would have told you hands down best pizza best price. However today is a new day. They seem to be experiencing difficulty keeping staff. Which usually translates into problems. The past few months every time I order a pizza(weekly) they mess up a, what would seem simple, order. The guy who makes pizza does not know his place. And is extremely offensive when he should know how to cook a proper pizza. That is his position there. What makes it worse is the owner does nothing to correct the situation. If you must eat steve's order from either West or North locations. They both continue to offer amazing pizza. However the south location leaves much to be desired, like, good pizza.