Nero & Acero
7535 N Kendall Dr, Miami, FL 33156
(305) 669-3936Add Hours
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CAUTION!!! This company sells overpriced, cheap quality jewelry...more importantly, they Do Not stand behind their product. I bought my son a $100 cord bracelet with an anchor that discolored in less than 30 days of being worn. We returned to the store 23 days after purchase to exchange due to the discoloration (we did not request a refund) and the manager accused us of putting it in bleach....really?! Who does that?! My 20 year old son doesn’t even use bleach. He is extremely careful with his personal items. The manager was extremely rude and knew very well that her product was defective and she was not willing to exchange. They lie (as another review claimed)...they Will Not refund, nor exchange...and their product is garbage. BUYER BEWARE...there are other stores that sell similar items that are of much better quality. DO NOT BUY THIS PRODUCT, YOU WILL BE DISAPPOINTED!!
This is literally the WORST company ever. I spent over 45 minutes with the retail seller at sawgrass mall last night looking for a bracelet for my boyfriend! Something new and different!
I expressed over and over that he was a large man and I was worried that it wouldn't fit!!!
I specifically asked her that if it didn't fit if I could return it and get my money back. She said yes. It was the end of the night. Well it didn't fit and he didn't like it and I came back not 13 hours later and they absolutely refused to honor their word. The manager refused to speak to me and the lady I spoke to just said I don't know what to tell you! The Girl I bought the bracelet from was very nice which is why I felt like the company would honour their commitment.
I spent 150$ on a bracelet I'm now stuck with from a company that could care less. In addition the lady at the counter this morning told me she doubts she would say that and basically called me a liar with customers all around As she is texting on her phone.
I would absolutely never ever recommend this store for anyone to buy anything. She was rude, the " owner could care less and I just wasted my hard earned money on a too small bracelet.
I'm extremely disappointed and now my boyfriend also has no birthday gift.
1 star would be to much.